Fahmida Ali Lisa
Southampton
Summary
I am an energetic postgraduate student at Solent University Southampton, known for my strong work ethic, reliability, and excellent organizational skills. I am eager to develop and enhance my skills in communication, customer service, and teamwork within a professional setting.
Overview
3
3
years of professional experience
Work History
Room Attendant
Southampton Harbour Hotel
Southampton
05.2024 - Current
- Maintain cleanliness and orderliness in guest rooms.
- Restock hotel amenities.
- Adhere to health, safety, and security guidelines
Administrative Office Assistant
Air Shatabdi International
Sylhet
01.2023 - 12.2023
- Managed client communications.
- Scheduled appointments for senior management.
- Assisted in financial report preparation.
- Addressed client inquiries and complaints.
Waitress
Rice and Spice Restaurant
Sylhet
06.2022 - 12.2022
- Welcomed and seated customers.
- Provided menu information and took orders.
- Coordinated with kitchen staff and served food.
- Handled payments and processed transactions.
Customer service representative
Haatem Tai Super Shop
Sylhet
12.2021 - 05.2022
- Assisted customers in locating products.
- Organized product shelves.
- Addressed customer inquiries and complaints.
- Assisted with billing
Intern
Sonali Bank PLC
Sylhet
03.2021 - 06.2021
- Assisted customers in opening bank accounts.
- Supported cheque book and deposit processes.
- Provided general accounting support.
- Assisted senior officers with research and reports.
Education
MSc Project Management -
Solent University
Southampton, UK07.2024
MBA (Accounting and Information Systems) -
Shahjalal University of Science & Technology
Sylhet, Bangladesh12.2022
BBA (Accounting and Information System) -
Shahjalal University of Science & Technology
Sylhet, Bangladesh12.2021
Skills
- Customer service
- Effective communication
- Hardworking
- Quick learning
- Multi-tasking
Hobbies and Interests
- Playing badminton
- Photography
- Travelling
Timeline
Room Attendant
Southampton Harbour Hotel
05.2024 - Current
Administrative Office Assistant
Air Shatabdi International
01.2023 - 12.2023
Waitress
Rice and Spice Restaurant
06.2022 - 12.2022
Customer service representative
Haatem Tai Super Shop
12.2021 - 05.2022
Intern
Sonali Bank PLC
03.2021 - 06.2021
MSc Project Management -
Solent University
MBA (Accounting and Information Systems) -
Shahjalal University of Science & Technology
BBA (Accounting and Information System) -
Shahjalal University of Science & Technology
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