Huzaifa Khalid
Islamabad
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
7
7
years of professional experience
Work History
Team Lead
Imarat Group of Companies
10.2023 - Current
- Achieved top sales performance and recognized as King of the Month at Graana.
- Conducted regular meetings with team members to review goals and objectives.
- Assisted with hiring new sales personnel as needed.
- Coached sales team members on best practices for customer interactions.
- Monitored daily sales activities and provided feedback to team members.
- Provided ongoing training and development opportunities for team members.
- Developed and implemented strategies to increase sales performance.
- Identified areas of improvement within the sales process.
- Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on leadership.
Senior Investment Advisor
Imarat Group of Companies
Islamabad, Pakistan
10.2022 - Current
- Achieved top sales performance and recognized as King of the Month at Graana.
- Answered inquiries from customers regarding investments.
- Conducted market research and analysis to identify potential real estate investment opportunities.
- Upsold additional products or services when appropriate in order to meet sales goals.
- Conducted market research to identify trends and opportunities in the industry.
- Provided customer service to clients through phone and email communication.
- Maintained accurate records of client interactions and transactions.
- Cultivated excellent client relationships, ensuring continued satisfaction with provided services.
CEO, Manager
Burger Planet PVT Ltd
Islamabad, Pakistan
11.2021 - Current
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Served as primary point of contact for customer inquiries or complaints.
- Negotiated contracts with vendors for food, equipment and supplies.
- Established standards for quality control, customer service, health and safety regulations.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant .
- Created promotions and special events to attract customers and boost sales.
- Developed menus that featured local ingredients while meeting customer demands.
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Sales Development Representative
Promogen (Amazon)
Boston
06.2022 - 11.2022
- Business Consulting, Marketing, and sales company Achievements/Tasks
- Specialises in Operations, Customer management Sales
- Tele-sales
- Analyzed performance metrics to assess effectiveness of sales initiatives.
- Gathered customer requirements and provided product information to meet their needs.
Administrator
Employment of London
02.2022 - 08.2022
- Analyzed applicant data to identify areas of improvement in the recruitment process.
- Organized and managed recruitment events such as career fairs or campus visits.
- Created job postings to attract a diverse pool of qualified applicants through various channels such as job boards, social media sites.
- Prepared weekly reports on recruitment activities for management review.
Data Analyst
Overseas Courier Services (OCS)
Heathrow - London
11.2020 - 08.2022
- Maintained documentation of all the processes related to Data Analysis.
- Optimized existing database structures for better performance on analytics tasks.
- Translated raw data into meaningful information using statistical techniques.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Collected, tracked and reviewed data to evaluate business and market trends.
- Supported initiatives for data integrity and normalization.
- Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
Intern
Bestway Wholesale
Croydon, London
03.2020 - 07.2020
- Maintained accurate records of all activities performed throughout internship period.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Recorded messages from callers for other staff members.
- Operated multi-line telephone system to answer, screen and forward calls.
- Performed basic administrative tasks such as filing paperwork, updating databases.
Project Manager
Sahulatkaar Enterprises
Islamabad
05.2018 - 01.2020
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Developed and maintained project plans, timelines, and budgets.
HR Officer
Osaka and Volta Batteries
01.2018 - 12.2019
- Acquired expertise in handling recruitment, staffing, training, and development while working as an HR Manager at Osaka and Volta batteries.
- Coordinated with management on recruitment strategies.
- Monitored adherence to employment laws within the organization.
- Conducted orientation sessions for new employees to ensure understanding of company policies and procedures.
- Collaborated with various departments in the organization to identify staffing needs.
Education
Bachelors - Global Business Management (Marketing and Sales, Business Development)
Coventry University
05.2022
Skills
- MS Office
- Microsoft Visual Studio C
- Project Management
- Team Work
- Performance monitoring
- Employee engagement
- Product Management
- Performance Improvement
- Resource Allocation
- Profitability Optimization
- Project Planning
- Project development
- Data Analysis
- Strategic Planning
- Risk Management
Languages
- English, Full Working Proficiency
- Urdu, Full Working Proficiency
Extracurricular Activities
National Level Footballer (member of Islamabad Football Association) 1st prize in All Pakistan College (Athletics, Football) (2012) Best Academic Award (2013) Volunteer Work (Asro- Help to keep hopes alive) Cricket player (Represented National Bank) (2011)
Accomplishments
Awarded King of the Month twice in Project Sales
Languages
English
First Language
Urdu
Proficient (C2)
C2
Timeline
Team Lead
Imarat Group of Companies
10.2023 - Current
Senior Investment Advisor
Imarat Group of Companies
10.2022 - Current
Sales Development Representative
Promogen (Amazon)
06.2022 - 11.2022
Administrator
Employment of London
02.2022 - 08.2022
CEO, Manager
Burger Planet PVT Ltd
11.2021 - Current
Data Analyst
Overseas Courier Services (OCS)
11.2020 - 08.2022
Intern
Bestway Wholesale
03.2020 - 07.2020
Project Manager
Sahulatkaar Enterprises
05.2018 - 01.2020
HR Officer
Osaka and Volta Batteries
01.2018 - 12.2019
Bachelors - Global Business Management (Marketing and Sales, Business Development)
Coventry University
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