Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
Senew Tech
12.2024 - Current
Develop and execute recruitment strategies, source top technical and non-technical talent, conduct interviews, and manage end-to-end hiring processes.
Address employee concerns and grievances, resolve workplace conflicts, and foster a respectful, collaborative work environment.
Implement structured performance appraisal systems, provide constructive feedback, and identify key areas for individual and team development.
Identify employee training needs, design tailored training programs, and lead development initiatives to enhance workforce skills and capabilities.
Create and maintain HR policies and procedures in line with local labor laws and industry best practices, ensuring organization-wide compliance.
Administer compensation structures and benefits programs, conduct salary benchmarking, and ensure internal equity and market competitiveness.
Oversee implementation and ongoing management of HRIS system to optimize HR operations and maintain accurate employee data.
Develop and implement initiatives that enhance employee morale, recognition, satisfaction, and retention across departments.
Promote and support diversity, equity, and inclusion efforts to cultivate an inclusive and culturally aware workplace environment.
Act as a neutral party in resolving disputes between employees or between staff and management, ensuring fair and effective conflict resolution.
Collaborate with senior leadership to align HR strategies with organizational objectives, workforce planning, and long-term business goals.
Human Resource Manager
PNY Group of Companies
01.2022 - 11.2024
Manage end-to-end technical recruitment processes, including job postings, talent sourcing, and hiring for permanent employees, interns, and industry-based instructors across all group companies.
Conduct screening, scheduling, and interviewing for various roles; manage the full recruitment cycle from job requisition to onboarding.
Lead employee onboarding and orientation programs; ensure smooth transition of new hires into the organization.
Implement and maintain HR strategies and core HR functions such as workforce planning, recruitment strategy, employee engagement, and retention.
Regularly review, update, and align job descriptions in coordination with the CEO/Director to match evolving organizational needs.
Communicate HR policies and procedures to employees; ensure organization-wide compliance and clarity.
Oversee payroll processing: maintain payroll records, compute salaries, ensure accuracy, and process timely payments for all staff and instructors.
Manage employee documentation including offer letters, employment certificates, warning notices, and experience letters.
Maintain and monitor employee attendance systems to promote punctuality and manage absenteeism.
Develop and enforce internal HR procedures, resolve employee relations issues, and implement disciplinary protocols when necessary.
Administer and maintain staff insurance policies; ensure timely renewals and accurate record-keeping.
Design and implement employee KPIs, track performance, and conduct regular performance reviews.
Develop and execute HR policies aligned with business objectives across all entities: PNY Trainings, PNY Genius, PNY Pink, ERAFLIP Tech, and PNY Adventure.
Handle MoUs with corporate partners for alumni job placements and internship programs.
Conduct career counseling and motivational sessions for students to support career planning and development.
Plan and manage employee training and development programs aimed at upskilling and capacity building.
Lead technical hiring for IT professionals and faculty roles by collaborating with industry experts.
Manage the HRM ERP system for streamlined employee records, performance tracking, and process automation.
HR and Administrative Manager
Metropolitan School of Business and Management-UAE
04.2017 - 09.2021
Managed all educational events and training programs across the United Arab Emirates; coordinated and led international educational events in Africa.
Led the recruitment process, including sourcing, interviewing, onboarding, and orientation of new employees, ensuring alignment with company HR strategies.
Implemented HR strategies and policies across the organization to support compliance, staff performance, and a positive work culture.
Developed and executed employee training and development programs to enhance skills, improve performance, and support career growth.
Conducted regular training needs assessments and created targeted learning plans for individuals and teams.
Coordinated and managed meetings, conferences, and travel logistics; prepared and distributed meeting minutes for internal and external stakeholders.
Oversaw daily office operations, including systems maintenance, file and record organization, scheduling, and task delegation.
Managed departmental budgeting, financial tracking, and staffing needs to support operational efficiency.
Played an integral role in the sales and marketing department, helping drive sales strategies and consistently meeting or exceeding sales goals.
Established and monitored office procedures, ensuring compliance with internal policies and promoting best administrative practices.
Fostered internal communication and employee engagement, supporting HR-led initiatives to build a high-performing, motivated team.
Assistant Manager
KFC Pakistan
06.2016 - 03.2017
Manages operations during scheduled shifts, including daily decision-making, achieving sales targets, and promoting suggestive selling.
Monitors staff performance to ensure high-quality customer interaction and satisfaction.
Oversees scheduling, planning, and maintaining product quality standards.
Ensures operational efficiency and profitability of the business.
Leads managerial development and training for new team members.
Motivates team through regular communication and recognition efforts.
Prepares draft product projections and financial reports for review by the General Manager.
Assists the General Manager in fostering a dynamic and productive work environment while ensuring top-quality service and product delivery.
Education
MBA - International Business
University of Chichester - (Distance Learning)
UK
04.2001 -
BBA - Marketing & HR
UET
Lahore
04.2001 -
Skills
Staff management
Recruitment
Leadership development
Employee relations
Team building
Performance assessment
Organizational development
Training development
Timeline
Human Resources Manager
Senew Tech
12.2024 - Current
Human Resource Manager
PNY Group of Companies
01.2022 - 11.2024
HR and Administrative Manager
Metropolitan School of Business and Management-UAE