HUDA ALI

End-to-End Process Management: responsible for managing the complete logistics process, from Indent/PFI to B2B Documents This involves coordinating various departments (customer, Vendor, and finance) to ensure smooth operations.

Supplier/Customer Coordination: Act as the primary point of contact with customer and vendors to schedule orders, manage delivery times, and resolve any issues if occurred.

Tracking Shipments: Ensure all shipments are tracked through the entire logistics process. Keep track of shipment statuses and proactively address any potential delays or issues.

Customer Communication: Maintain communication with customers to provide updates on delivery statuses and resolve any shipping-related concerns.

Customs Clearance: Handle all documentation and procedures required for shipments, including customs declarations, import/export tariffs. Ensure timely availability of documents of clearance to avoid delays.

Record-Keeping: Maintain accurate records of shipping activities, including receipts, invoices, and delivery documentation. Ensure that all records are easily accessible for audits and future reference.

Collaborate with the sales department to ensure that product availability meets customer orders and expectations.

Coordinated with suppliers to ensure timely delivery of goods.

Improved customer satisfaction with efficient order fulfilment processes.

• Reporting on different beats

• Reporting on different beats