Huda Akram

• Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
• Achieved successful client outcomes by identifying and addressing their unique needs and goals.
• Monitored partner performance and provided feedback on areas of improvement.
• Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
• Negotiated settlements, achieving mutually satisfactory resolutions for clients involved in disputes.
• Developed and implemented strategies to enhance partner relations.
• Leveraged technological tools for efficient case management, organization, and enhanced client communication.
• Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
• Streamlined operational processes, reducing costs and improving efficiency across organization.
• Led team of professionals in high-stakes projects, ensuring timely completion and exceeding client expectations.
• Directed firm's marketing and branding efforts, crafting compelling image that attracted top-tier clients.
• Pioneered sustainability initiatives, reducing environmental impact and promoting corporate social responsibility.
• Leveraged market research to inform strategic decision-making, positioning firm to capitalize on emerging trends.
• Fostered collaborative work environment, encouraging cross-functional teams to achieve common goals.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.
• Enhanced communication among team members to foster collaborative and supportive work environment.
• Developed innovative strategies for clients, resulting in increased revenue and business growth.

1. Expertise in overseeing comprehensive program lifecycles and implementing agile project management methodologies for efficient project delivery.

2. Guiding the development and execution of strategic initiatives to align with organizational objectives and enhance overall business performance.

3. Leading and inspiring cross-disciplinary teams to achieve operational excellence, fostering collaboration, and ensuring seamless execution of projects.

4. Expertise in talent acquisition, onboarding, and human resources management to build high-performance teams aligned with company goals.

5. Proactively identifying, assessing, and mitigating risks to safeguard the organization's interests and maintain compliance with regulatory standards.

• Leading global program delivery from scoping to execution while working closely with the executive leadership team
• Ensuring strong collaboration between BE & CRM teams on cross-functional project deliveries till market launch & maturity
• Resolving CRM system issues & lowering the rate of incidents in production to 30%
• Management of highly technical projects including compliance & risk management with strong attention-to-detail
• Ensuring effective communication with stakeholders & providing status updates on key programs, processes and metrics

• Management of multiple projects during their complete lifecycle with globally distributed and multidisciplinary teams
• Responsible for keeping track of project statuses, and maintaining up-to-date plan and roadmap for reporting
• Oversee all aspects of a project, working with experts in key areas of: financial, marketing, legal, compliance, IT and blockchain
• Leading web & mobile product teams and developing user-friendly products
• Collaborating with Customer Service Support team and ensuring proper trainings of the representatives

• Analyzing project requirements and developing detailed designs, plans, and monitoring progress
• Close collaboration with cross-functional teams in the overall brand development process
• Exploring avenues of digital marketing best-suited for the physical growth of the company
• Ensuring a powerful go-to-market strategy based on user preference

• Discussing potential projects and their parameters with clients, executives, and software developers
• Close collaboration with the mobile app development team to evaluate project performance
• Responsible for hiring, driving employee engagement, performance management, and talent development
• Prepare and present detailed project and integration plans with timelines and deliverables to clients and ensure that internal teams are aligned on the plan