Hina Essak
Business Analytics & Health Care Data Expert
Burlington
Summary
Highly motivated and results-driven professional with over 13 years of experience bridging the gap between healthcare operations and business analytics. Skilled in leveraging data analysis, visualization, and business intelligence tools to optimize processes, improve patient care, and enhance operational performance within healthcare and dental settings. Proficient in Tableau, SQL, and Excel, with a strong focus on transforming complex data into actionable insights to drive growth, efficiency, and better patient outcomes. Adept at creating dashboards, improving workflows, and developing data-driven strategies for business optimization in healthcare environments.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Healthcare Data and
Business Analytics
Burlington
03.2024 - Current
- Applied data analysis techniques to healthcare datasets, focusing on improving patient care and optimizing operational workflows.
- Developed and maintained interactive dashboards that provide real-time insights into patient outcomes, appointment scheduling, and staff performance.
- Collaborated with healthcare teams to identify key metrics and KPIs, ensuring data-driven decisions that improve service delivery and organizational performance.
- Utilized statistical analysis and business intelligence tools to inform decision-making and enhance operational efficiency in healthcare settings.
- Provided strategic recommendations to optimize resource allocation and improve care delivery processes, leading to increased efficiency and reduced costs.
Freelance Data Analyst
Insightful Analytics
01.2022 - Current
- Delivered data analysis services to healthcare and dental businesses, helping optimize operations and improve patient care outcomes.
- Developed customized dashboards in Tableau to track key performance indicators (KPIs) such as patient satisfaction, appointment scheduling, and clinical performance.
- Used SQL to extract, clean, and analyze healthcare data from electronic health records (EHR) and practice management systems to identify trends in patient care and operational efficiency.
- Automated data processing tasks using Excel, significantly improving reporting accuracy and reducing time spent on data management for healthcare clients.
- Worked with dental and healthcare providers to design data-driven strategies aimed at improving patient retention, optimizing resource utilization, and increasing revenue.
- Conducted market research and analyzed practice data to uncover opportunities for growth and process improvement in dental and healthcare settings.
- Provided actionable insights to improve patient care strategies, streamline workflows, and enhance marketing efforts, resulting in a measurable increase in client satisfaction and business performance.
Registered Dental
Hygienist Tutor |
03.2020 - Current
- Provided exam preparation and practical case-based scenarios for dental hygiene students, helping them understand the role of data in clinical decision-making and patient care.
- Emphasized the importance of evidence-based practices and data-driven decision-making in modern dental practice management.
Registered Dental Hygienist |
Greater Toronto Area
09.2019 - Current
- Conducted comprehensive oral assessments, recommended diagnostic imaging, and developed personalized treatment plans for patients.
- Delivered preventive care and patient education on oral hygiene, disease prevention, and treatment options.
- Worked with dental teams to optimize patient scheduling, reduce wait times, and improve overall clinic efficiency.
- Analyzed patient data to track trends in oral health and provide targeted care recommendations, leading to better patient outcomes.
- Implemented process improvements that resulted in enhanced patient satisfaction and more streamlined clinic operations
Business Analytics
in Dental
04.2020 - 03.2023
- Analyzed dental practice data to identify inefficiencies, improve patient care, and streamline operations, leading to a 20% increase in overall clinic efficiency.
- Designed and implemented data models to forecast patient appointment flow and optimize staffing, improving resource allocation and reducing patient wait times.
- Developed customized Tableau dashboards to monitor key metrics such as revenue, treatment success rates, and patient demographics.
- Leveraged Excel and SQL to automate data extraction, cleaning, and reporting tasks, providing dental practices with more accurate and timely insights into business performance.
- Collaborated with dental office management teams to enhance marketing efforts, improve patient engagement, and optimize treatment planning using data insights.
Dental Researcher |
Various Institutions
01.2009 - 07.2020
- Conducted research on various dental topics, focusing on improving patient care outcomes and developing new techniques in preventive and restorative dentistry.
- Published findings in dental journals and contributed to research that enhanced clinical practices and patient outcomes.
- Collaborated with dental professionals and academic institutions to explore innovative treatments and methodologies.
- Utilized data analysis tools to interpret research findings and identify trends that contributed to improved dental care practices
Registered Dental Hygienist Clinical Educator |
Pima Medical Institute
04.2015 - 09.2019
- Developed and implemented clinical care standards, training students on evidence-based practices and the role of data in clinical decision-making.
- Taught students how to utilize data to enhance patient care and improve the efficiency of dental office operations.
Lead Registered Dental Hygienist |
Pacific Dental
08.2018 - 08.2019
- Lead dental teams in delivering patient care, improving clinical workflows, and optimizing overall office operations.
- Analyzed operational data to improve patient care outcomes and office performance.
- Ensured smooth patient flow, reducing wait times and increasing patient satisfaction through data-driven scheduling and resource allocation strategies.
Dental Sales |
Intra Oral Cameras
07.2009 - 09.2011
- Established and maintained relationships with dental practices to promote intraoral cameras and related technologies.
- Identified opportunities for process improvements in dental practices and supported business development efforts through product demonstrations and customer education.
Education
Bachelor of Science - In Dental Hygiene
Texas Woman's University
Burlington 06.2010 - 07.2015
Skills
- Tableau
- SQL
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Google Workspace
- Adobe Creative Suite
- Communication Platforms
- Data Analysis & Interpretation
- Data Visualization & Reporting
- Healthcare Operations & Process Improvement
- Strategic Planning & Decision Making
- Business Intelligence & KPI Development
- Data Cleaning & Automation Techniques
- Patient Care & Healthcare Analytics
- Reporting & Presentation Skills
- Process Optimization & Workflow Automation
- Patient Management & Retention Strategies
- Basic AI Tools & Techniques: Familiarity with AI-powered analytics platforms, automation, and basic ML principles
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Team management
Time management
Flexible and adaptable
Timeline
Healthcare Data and
Business Analytics
03.2024 - Current
Freelance Data Analyst
Insightful Analytics
01.2022 - Current
Business Analytics
in Dental
04.2020 - 03.2023
Registered Dental
Hygienist Tutor |
03.2020 - Current
Registered Dental Hygienist |
Greater Toronto Area
09.2019 - Current
Lead Registered Dental Hygienist |
Pacific Dental
08.2018 - 08.2019
Registered Dental Hygienist Clinical Educator |
Pima Medical Institute
04.2015 - 09.2019
Bachelor of Science - In Dental Hygiene
Texas Woman's University
06.2010 - 07.2015
Dental Sales |
Intra Oral Cameras
07.2009 - 09.2011
Dental Researcher |
Various Institutions
01.2009 - 07.2020
Similar Profiles
Manan ContractorManan Contractor
Volunteer at Business Analytics AssociationVolunteer at Business Analytics Association
James Peterson, CFAJames Peterson, CFA
Principal at Deloitte Transactions and Business Analytics LLPPrincipal at Deloitte Transactions and Business Analytics LLP
Urja ShrivastavaUrja Shrivastava
Product Specialist - Investment Funds at Credit Suisse Business Analytics / UBSProduct Specialist - Investment Funds at Credit Suisse Business Analytics / UBS