Hina Mukhtar
Product Manager - Digital Products
Summary
Product Manager with 12+ years of experience delivering digital banking and financial products, including WhatsApp Banking, Cash Management, and Cross-Border Payments. Strong background in managing end-to-end product lifecycles, leading integrations, UAT, and cross-functional stakeholder alignment. Proven ability to deliver scalable, secure, and customer-centric digital solutions, with additional exposure to platforms such as Learning Management Systems.
Overview
14
14
years of professional experience
Work History
Product Manger - Cross Border Payments
UBL Bank
10.2025 - Current
- Managed the end-to-end product lifecycle from ideation to post-launch support, ensuring consistent quality control.
- Coordinated closely with IT teams, internal stakeholders, and external partners for seamless delivery and integrations.
- Led partner integrations and UAT activities, ensuring timely testing, issue resolution, and sign-offs.
- Thrived in a fast-paced environment to prioritize features, maintain the product roadmap, and deliver on milestones.
Product Manager Social Banking
JS Bank
12.2023 - 09.2025
- Digital Products - Product Manager Whatsapp Banking
- Defined and executed product strategy and roadmap for WhatsApp Banking services
- Managed end-to-end feature development with a focus on compliance and customer experience
- Coordinated with engineering, marketing, and compliance teams for successful launches
- Monitored performance metrics to optimize features and user experience
- Provided training, operational support, and issue escalation
- Conducted market research to drive innovation and competitiveness
Product Manager
HBL - Habib Bank Limited
04.2017 - 04.2023
- Cash Management - Product Manager
- Responsibilities:
- Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements appraising new product ideas.
- Brings new products to market by analyzing proposed product requirements
- Conducting UAT’s of all stakeholders of product before taking live.
- Documentation of Process Notes, finalizing stakeholders rights.
- Providing Demos and walk through to compliance.
QA Analyst
Bank Al Habib Limited
11.2015 - 05.2017
- Responsibilities:
- Analyzing the requirement document / User Story and maintaining business cases.Maintaining and executing Test cases through Microsoft Test Manager.
- Attending walk through for requirement gathering.
- Demos with all tested requirements.
- Managing Beta Testing sessions from external Users
SQA Lead
INTELLIGENES
07.2012 - 10.2015
- Responsibilities:
- Provide leadership and mentoring team members.
- Check / Review the test cases document.Task Assignment to team members.
- Hands on testing of system interfaces and client components
- Documentation includes User Manual, Guides, Test Plans, Test Cases Document and Functional Specification document.
- Validate features, bug fixes and improvements.
Education
Masters - Computer Science
IQRA University
Bachelors - Computer Science
Karachi University
Skills
Good communication - written and oral skills
Load Testing Through Visual Studio
Team Foundation Server
Microsoft Test Manager
Jira
Product Strategy
Product Lifecycle Management
Roadmap Planning
Requirements Gathering
Stakeholder Management
Agile Delivery
Timeline
Product Manger - Cross Border Payments
UBL Bank
10.2025 - Current
Product Manager Social Banking
JS Bank
12.2023 - 09.2025
Product Manager
HBL - Habib Bank Limited
04.2017 - 04.2023
QA Analyst
Bank Al Habib Limited
11.2015 - 05.2017
SQA Lead
INTELLIGENES
07.2012 - 10.2015
Bachelors - Computer Science
Karachi University
Masters - Computer Science
IQRA University
PUBLICATIONS
- Published Research work / Research Paper in "Conceptual Model to Incorporate Serious Games Mechanics in Intelligent Tutoring Systems" ECGBL Conference 2016.
- Published Research work / Research Paper in "Conceptual Model to Incorporate Serious Games Mechanics in Intelligent Tutoring Systems" ASIAN JOURNAL OF ENGINEERING, SCIENCES & TECHNOLOGY,VOL.5, ISSUE 2 SEPTEMBER 2015
PERSONALITY
- Communicative
- Punctuality
- Creativity
- Organized