ABDUL WAHAB
Daska Punjab
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Jazz Franchise (telecom)
03.2021 - Current
- Collaborated with staff members to enhance customer service experience and exceed team goals.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Educated customers about billing, payment processing and support policies and procedures.
Accountant
Jazz Franchise (telecom)
11.2019 - 02.2021
- Prepared working papers, reports and supporting documentation for audit findings.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Maintained integrity of general ledger and chart of accounts.
- Developed financial models to assess and analyze financial performance of clients.
- Provided critical support during system upgrades or conversions by working closely with IT staff.
Education
High School Diploma -
Private
Daska Kalan, Punjab, Pakistan 04.2001 -
MS Office Diploma -
Punjab Computer Academy
Daska Kalan, Punjab, Pakistan 04.2001 -
Skills
Task Prioritization
Minute Taking
Product Sales
Computer Skills
Excellent Communication
Critical Thinking
Sales expertise
Issue and Complaint Resolution
Problem-Solving
Team building
Multitasking Abilities
Timeline
Customer Service Representative
Jazz Franchise (telecom)
03.2021 - Current
Accountant
Jazz Franchise (telecom)
11.2019 - 02.2021
High School Diploma -
Private
04.2001 -
MS Office Diploma -
Punjab Computer Academy
04.2001 -