Hassan Mustafa Quetta Wala
Dubai
Summary
As a seasoned E-commerce Specialist, I am enthusiastic about joining a vibrant team in the UAE and making a significant impact. My background is marked by a strong history of propelling sales and elevating customer engagements. I offer a rich blend of skills, including sharp analytical insights, digital marketing expertise, and an in-depth grasp of e-commerce platform intricacies. My adeptness in inventory management enhances my capacity to support and advance your company's goals. I am dedicated to utilizing my competencies to deliver outstanding outcomes and foster expansion within the rapidly evolving e-commerce landscape.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ecommerce Specialist| Amazon FBA Wholesale
Extreme Commerce
09.2021 - Current
- Spearheaded Amazon FBA account management, encompassing product sourcing, listing enhancement, and meticulous inventory oversight.
- Cultivated strategic alliances with wholesale vendors, securing favorable conditions and cost-effective pricing.
- Performed comprehensive market and competitive research, pinpointing trends and opportunities for optimized pricing tactics.
- Launched and managed precise advertising campaigns, resulting in a substantial 40% surge in sales revenue.
- Vigilantly tracked and evaluated key performance indicators to perpetually elevate product listing prominence and conversion metrics.
Ecommerce Coordinator| Account Optimizing|
MegaSouk Pakistan
08.2020 - 07.2021
- Spearheaded the enhancement of product listings, ensuring captivating descriptions, high-quality images, and comprehensive details for optimized e-commerce presence.
- Executed precise order processing, achieving prompt fulfillment and exceptional customer satisfaction.
- Partnered with warehouse personnel to meticulously manage inventory, effectively averting potential stock shortages.
- Delivered outstanding customer service by promptly addressing inquiries and efficiently resolving any issues.
- Proactively monitored and responded to customer reviews, utilizing feedback to drive continuous improvement.
- Maintained and updated the e-commerce platform regularly, ensuring seamless shopping experiences.
- Collaborated with IT specialists to resolve technical challenges and advance platform functionality.
- Analyzed e-commerce metrics, translating data into actionable strategies for performance enhancement.
- Tracked and reported on critical KPIs, focusing on sales growth, conversion optimization, and customer engagement.
- Worked closely with the marketing team to support and amplify digital marketing efforts, including targeted promotions and strategic campaigns.
- Contributed to the creation of compelling content for product pages and marketing collateral, enriching the brand narrative.
Ecommerce Assistant| Customer Service Associate|
Shopease Pakistan
01.2014 - 10.2019
- E-commerce operations, driving sales through strategic user experience enhancements, including content updates, promotional execution, product launches, and site merchandising optimization.
- Crafted comprehensive site and campaign briefs, fostering collaboration with cross-functional teams and effectively presenting concepts to stakeholders.
- Conducted meticulous research and data management for new product setup, ensuring accurate and timely product information.
- Monitored customer interactions, efficiently handling orders, returns, and complaints to maintain high satisfaction levels.
- Managed inventory control processes to prevent stock shortages and oversupply, optimizing product availability.
Education
Bachelor of Commerce - Business
Kasbit University
Karachi, Sindh, Pakistan2016
Higher Secondary/College - Business
ASKARI DEGREE COLLEGE
Karachi, Pakistan2011
Skills
- Inventory Coordination
- Package tracking
- Customer database management
- Product Listing
- Budget Planning
- Digital Marketing Strategy
- Search Engine Optimization
- Order Fulfillment
- Client Relationship Development
- Retail knowledge
- Discount negotiation
- Payment Processing
- International shipping
- Inventory Management
- Sales expertise
- Calm Under Pressure
- Problem-Solving
- Customer Service
- Self-Directed
- Friendly, Positive Attitude
- Team building
- MS Office
- Active Listening
- Relationship Building
- Recordkeeping
- Business Growth Initiatives
- Employee reviews
- Multitasking Abilities
- Data Entry
- Decision-Making
- Shipment Preparation
Certification
- Amazon FBA Wholesale, Extreme Commerce Pakistan - Sep 2021
- Amazon FBA Wholesale, Ecommerce Success Pakistan- Oct 2021
Languages
English, Urdu, Gujarati
Native language
English
Upper intermediate
B2
Urdu
Advanced
C1
Gujarati
Proficient
C2
Timeline
Ecommerce Specialist| Amazon FBA Wholesale
Extreme Commerce
09.2021 - Current
Ecommerce Coordinator| Account Optimizing|
MegaSouk Pakistan
08.2020 - 07.2021
Ecommerce Assistant| Customer Service Associate|
Shopease Pakistan
01.2014 - 10.2019
Bachelor of Commerce - Business
Kasbit University
Higher Secondary/College - Business
ASKARI DEGREE COLLEGE
Similar Profiles
Lubna IqbalLubna Iqbal
Digital Marketing Intern at Extreme CommerceDigital Marketing Intern at Extreme Commerce
Hassan Mustafa QuettawalaHassan Mustafa Quettawala
Amazon Account Specialist at Extreme CommerceAmazon Account Specialist at Extreme Commerce
Muhammad AwaisMuhammad Awais
Amazon OA Expert at Extreme CommerceAmazon OA Expert at Extreme Commerce