HASSAN BIN AMIR
LAHORE
Summary
Looking for an opportunity to achieve professional experience, where my knowledge and skills can be utilized and groomed as well. Confident Telemarketer brings expert communication skills and flexibility to handle diverse customers and assignments. Never shies away from any conversation and consistently meets targets. Reliable in following scripts and overcoming objections.
Overview
7
7
years of professional experience
Work History
OUTBOUND SALES SPECIALIST
MEDvidi |
San Jose, CA , US
01.2023 - 07.2023
- Outbound call center agents are responsible for calls that may include cold calling and validating leads, telemarketing sales, collections, surveys, non-profit or charity fundraising, appointment setting, and proactive customer service notifications
- Established long-lasting relationships with new and existing customers through warm, personable and knowledgeable phone interactions.
- Refined and demonstrated excellent listening skills by asking probing questions and overcoming objections.
- Developed and implemented new and improved outbound calling processes and scripts, resulting in increased sales and caller engagement.
- Documented outbound calling processes and equipped callers with quick-reference job aids to enable recall of less common processes.
BUSINESS DEVELOPMENT SPECIALIST
INFORMATION PROCESS SOLUTIONS
07.2022 - 12.2022
- Identify, research, and develop future business development opportunities
- Source new partnering opportunities to advance goals and bring them forward to business leaders to ensure alignment
- Lead and co-lead, pre-deal activities including identifying opportunities, negotiating term sheets, and developing business cases
- Preparing presentations on the opportunity for executive leadership and coordinating with legal and other departments on the closing of the opportunity
- Key (and often times primary) business contact for post-deal management including resolving contractual issues
- Managing and negotiating any amendments and preparing post-deal reporting to the executive team
- Managing revenue from partnerships including revenue risk mitigation and driving new ideas to grow revenue.
OFFICER
BANK OF PUNJAB
Lahore
12.2016 - 07.2022
- Monitor ADC Operations & analysis of Issuing & Acquiring Transactions on BOP Network, 1-
- Link & M-Net
- Issuer/Acquirer Reversal, ATM Status transaction Monitoring, (Online / Off-
- Line) marking & SAF Transmitting
- Unknown Marking of Branches in case of Rebuilding /
- Reloading / Connectivity Issues Lien Marking of Accounts to problematic branches at day start
- Complaints handling received from Phone Banking & PSG pertain to ADC Department
- Activation of Hotline for ATM Vestibule Monitoring 1-Link downtime & maintaining report
- Monitoring of UBPS / Flex /IBR /IVR / Phoenix Transactions & refer to settlement if found anomalies
- Branch Monitoring, Clear SAF Transactions & Ensure that all branches must be online during business hours & Offline at the time of day end of any other assignment given by the Management.
Education
Masters - Communications and Journalism
Beaconhouse National University
12.2020
Bachelor - Commerce and Information Technology
Punjab University
12.2015
Skills
- Communication
- Problem - solving
- Management skills
- Leadership
- Support
- Call Management
- Sales Closing
- Team Leadership
Timeline
OUTBOUND SALES SPECIALIST
MEDvidi |
01.2023 - 07.2023
BUSINESS DEVELOPMENT SPECIALIST
INFORMATION PROCESS SOLUTIONS
07.2022 - 12.2022
OFFICER
BANK OF PUNJAB
12.2016 - 07.2022
Masters - Communications and Journalism
Beaconhouse National University
Bachelor - Commerce and Information Technology
Punjab University
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