HASSAN ZAIB
IT Specialist
Islamabad
Summary
Business-minded Web and Network Administrator with 6 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Assistant Web & Network Administrator
Islamabad Policy Research Institute
Islamabad, Balochistan
7 2019 - Current
- Designing and building the website front-end, creating the website architecture, including themes, and plugins.
- Managing the website back-end, including hosting, database, and server integration.
- Identifies useful site performance metrics (e.g., Google Analytics); collects, tracks, records, compiles, analyses, and reports site usage.
- Website updates, anticipated and unanticipated downtime, and resolution of bugs and outages.
- Google Workspace, including all Google applications, and Microsoft Office 365.
- Operating Systems (Windows, Mac, Linux), Software (MS Office, Google, Adobe Illustrator, InDesign, Photoshop, PDF Reader, etc.) And printer (Network/USB) installation.
- Responsible for Video Conferencing Systems like Zoom, Team, Meet, etc.
- Responsible for conducting conferences, seminars, and webinars, as well as live streaming/recording the event.
- Manage CCTV and Installation on DVR/NVR.
- Provide telephone support related to networking and training to staff regarding IT infrastructure.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Maximise up time by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Assessed organizational needs and recommended suitable solutions based on best practices in network design, security protocols, and system administration standards.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Installed and configured network printers and other peripheral devices.
IT Executive
Skyscrapers (PVT) LTD
Rawalpindi
10.2018 - 08.2019
- Outlook, Eyebeam, PABX Configuration.
- Monitor NMS and forward queries to concerned Team/ Vendor
- Responsible for network cabling and links
- Printers Installation
- Provide IT services and support remotely to user
- Remote/on-site software installation
- Follow up and coordinate fulfillment of user complain
- To work on shifts and ensure that system runs smoothly
- Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
- Reported monthly to senior executive team on budget, in-flight initiatives and upcoming projects.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
Network Support Officer
ANC FOODS (PVT) LTD
Islamabad
07.2017 - 10.2018
- Supports Network & Desktop Hardware, Software & Applications, & software to ensure optimal deployment of resources, Implements & supports the network
- CCTV IP camera configuration and ensure recording of all cameras in NVR server
- Monitor NMS and forward queries to concerned Team/ Vendor
- Training to shops staff regarding IT infrastructure
- Responsible for network cabling
- Responsible for links of shops and units server backup
- Provide IT services and support remotely to user
- Remote/on-site software installation
- Follow up and coordinate the fulfillment of the user complain
- To work on shifts and ensure that the system runs smoothly
- Provide telephone support related to networking or connectivity issues
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Optimized network configurations for improved functionality and reliability.
- Coordinated cross-functional teams during major incidents, facilitating effective communication between stakeholders until resolution was achieved.
- Conducted regular system audits to identify potential vulnerabilities and maintain high levels of security.
- Streamlined IT support processes for faster response times and increased customer satisfaction.
Education
Bachelor of Science - Computer Science
Arid University
Rawalpindi, Punjab, Pakistan 03.2014 - 09.2018
Skills
Operating systems (eg, Windows, Linux, macOS)
Development Tools (Android Studio, MS Visual Studio, XAMPP)
Programming languages (eg, PHP, Java, C, C#, JavaScript)
MS SQL, My SQL, Mongo DB, SQL lite Server, Web services
Networking protocols (eg, TCP/IP, HTTP, FTP)
Database management systems (eg, MS SQL, My SQL, Mongo DB, SQL lite Server, Web services)
Virtualization: [eg, VMware, Hyper-V, VirtualBox]
Version Control: Git, GitHub
IT Infrastructure Management
Personal Information
- Domicile: Punjab (Sargodha)
- NIC Number: 38402-7439792-1
- Father's Name: Mushtaq Hussain
- Date of Birth: 01/05/95
- Nationality: Pakistani
- Marital Status: Married
Languages
English
Advanced
C1
Urdu
Proficient
C2
Punjabi
Proficient
C2
Certification
AWS Solution Architect
Interests
Research in new technologies, social welfare
References
Will be furnished on request
Timeline
AWS Solution Architect
06-2024
IT Executive
Skyscrapers (PVT) LTD
10.2018 - 08.2019
Network Support Officer
ANC FOODS (PVT) LTD
07.2017 - 10.2018
Bachelor of Science - Computer Science
Arid University
03.2014 - 09.2018
Assistant Web & Network Administrator
Islamabad Policy Research Institute
7 2019 - Current
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