Hassan Waleed Asim
Technical support & IT Essential & IT Support & IT Administrator
Rawalpindi,punjab
Summary
Experienced IT professional proficient in Technical Support, IT Support, and IT Essentials. Skilled in troubleshooting and resolving diverse technical issues to ensure smooth operations and user satisfaction. Adept at deploying and maintaining IT systems while providing excellent customer service. Dedicated to continuous learning and staying updated with evolving technologies.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
8
8
Certificates
Work History
IT Field Support Technician
Dawat e Islami
Rawalpindi , Pakistan
05.2021 - Current
- Assisted users with IT-related issues and provided technical support
- Provided technical guidance and support to ensure user proficiency in the use of IT applications
- Developed and maintained an IT help desk to provide technical support to users
- Monitored systems, identified issues, and resolved them in a timely manner
- Installed, configured, and maintained operating systems, applications, and software
- Developed and maintained a secure network and computer systems, ensuring data protection and security.
Education
10th Level (SSC) - Computer Science
FBISE
FBISE ,ISLAMABAD 03.2015 - 05.2017
Computer Information Technology
Government College of Technology
PBTE , Lahore 08.2017 - 10.2020
14 Year (ADP) - Information Technology
Virtual University
Virtual University Of Pakistan 09.2020 - 07.2023
Skills
Team Collaboration
undefinedDetails
Rawalpindi, Pakistan, hassanwaleedasimWq+/gmail.com, linkedin.com/in/hassan-waleed-asim-+@FJ2J1+F
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Technical Support Fundamentals
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridLanguages
Urdu
languages.Lvl6
English
languages.Lvl4
Timeline
CCNAv7: Introduction to Networks
06-2024
Technical Support Fundamentals
05-2024
System Administration and IT Infrastructure Services
05-2024
IT Security: Defense against the digital dark arts
05-2024
Foundations of Digital Marketing and E-commerce
05-2024
IT Essentials
05-2023
IT Field Support Technician
Dawat e Islami
05.2021 - Current
14 Year (ADP) - Information Technology
Virtual University
09.2020 - 07.2023
English Language and Personality Grooming
04-2019
MS Office Specialist
12-2018
Computer Information Technology
Government College of Technology
08.2017 - 10.2020
10th Level (SSC) - Computer Science
FBISE
03.2015 - 05.2017
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