Project Manager with hands-on experience leading cross-functional initiatives in supply chain, SaaS, and support environments. Known for simplifying complex processes, driving digital transformation, and delivering scalable solutions through stakeholder alignment, data analysis, and effective project execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager (GSCAAS)
Zones LLC
Remote
10.2023 - Current
Led end-to-end global supply chain transformation projects for Costco under the GSCAAS model, managing procurement, inventory, and logistics workflows across international hubs.
Reduced stockouts by 22% and improved on-time deliveries by 18% through demand forecasting and lean warehouse planning.
Implemented ZoneSuite ERP modules to streamline supply chain operations, resulting in a 15% increase in inventory turnover and greater real-time visibility.
Managed vendor relationships across 3 countries, renegotiating rates and improving delivery SLA adherence by 20%.
Delivered performance dashboards and KPI reports (stockout rate, lead times, fill rate) to stakeholders weekly.
Collaborated with cross-functional teams at Zones and Costco including IT, procurement, and WMS, aligning operational goals with strategic growth.
Achieved 5/5 CSAT on 8 Costco projects within 1.5+ years, reflecting client satisfaction and delivery consistency.
Project Manager
WeatherWalay
Remote
04.2023 - 09.2023
Managed logistics and operations for a $1M+ rain enhancement and digitization project for Pakistan’s Meteorological Department.
Directed vendor partnerships and inter-agency coordination to implement advanced weather tracking and water delivery systems.
Oversaw documentation, compliance reporting, and international procurement of tech equipment related to logistics operations.
Reported on project health, procurement spend, and timeline milestones while working cross-functionally with ICCCT and government stakeholders.
Head of BI
Phi Consulting
San Francisco, CA (Remote)
05.2021 - 02.2023
Led BI for AtoB, a Visa-powered fuel card company serving the American trucking industry, delivering clear insights to support business decisions.
Designed dashboards that tracked fuel spend, card usage, and state-wise performance, helping teams act quickly on trends.
Cleaned and organized raw data to improve accuracy in reporting, enabling faster and more confident decision-making.
Partnered with product and operations to simplify complex fuel and fleet data into easy-to-use reports.
Helped drive 25% growth in card usage by identifying and sharing key performance insights with leadership.
Project Coordinator
Ada
Ontario, CA (Remote)
11.2021 - 04.2022
Provide essential support to the SaaS Support team by coordinating project tasks, resources, and timelines.
Maintain accurate and organized project documentation, ensuring accessibility and regular updates.
Serve as a liaison between stakeholders, facilitate communication, and report project progress and issues.
Assist in resource allocation and help manage personnel
and tools efficiently for project execution.
Business Intelligence Manager
Work by JT
West Palm, FL (Remote)
05.2017 - 11.2021
Built and automated dashboards to track agent KPIs and client SLAs for a US-based B2B contact center.
Delivered MIS reports that aligned with leadership goals and supported faster decision-making.
Cleaned and structured datasets to improve report accuracy and eliminate manual errors.
Worked with operations to highlight performance gaps and recommend data-backed improvements.
Turned complex reports into clear visuals that helped managers take quick, informed actions.
Education
Bachelors of Economics - Managerial Economics
University of Gujrat
01.2017
Skills
Tools
Microsoft Office
Microsoft Excel
Google Workplace
Asana
Trello
Jira
Miro
Canva
Confluence
Hubspot
Zapier
LinkedIn Sales Navigator
Salesforce
SalesLoft
Notion
Slack
Google Analytics
ClickUp
Zendesk
SmartSheets
Lucid Chart
Skills
Communication
Teamwork
Client Relationship
Client Management
Project Planning
Project Scheduling
Data Analysis
Stakeholder Management
Project Management
Agile Methodologies
Automation Tools
Financial Reporting
Vendor Management
Client Onboarding
Inventory Management
Documentation and Reporting
MIS Reporting
Research and Listing
Certification
Google Project Management: Professional Certificate