HASSAN MASOOD DAR
Muzaffarabad,Pakistan
Summary
To enhance my working capacities, professional skills, and to serve my organization in best possible way with sheer determination, commitment and to live honest and hard life to work in a highly challenging competitive environment for the enhancement of my creative abilities and optimum profitability of the organization. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Member of Superintendent Pool
Virtual University of Pakistan
- Setting network policies as required by the university
- Maintaining the online exam accounts of the students.
Operations Manager
National Bank of Pakistan
06.2017
- Spearheaded and supervised daily operational functions, ensuring compliance with regulatory standards and optimizing processes for efficiency
- Implemented strategic initiatives resulting in enhancing overall operational effectiveness
- Led cross-departmental teams to streamline operations, enhancing customer service and satisfaction
- Collaborated with senior management to develop and execute plans aligned with organizational objectives.
Manager Teller Services
Habib Bank Limited
11.2014 - 06.2017
- Managed Teller Services operations, overseeing cash management, transaction processing, and customer service, ensuring adherence to banking regulations
- Introduced innovative training programs that improved staff efficiency and reduced errors
- Fostered a customer-centric approach, resulting in increased customer satisfaction and retention rates.
Assistant Programmer
AJK Hydro Electric Board
04.2011 - 02.2013
- Maintaining Networks, Organizing Databases, Uploading content in Organization's Website, Preparing Project Costs
Education
BS(Information Technology) -
Skills
- Banking Operations Management
- Team Leadership and Development
- Regulatory Compliance
- Process Optimization
- IT Project Management
- Customer Service Enhancement
- Strategic Planning and Execution
Certification
- Professional Banker (Institute of Bankers Pakistan) (2019)
- Chartered Banker (Chartered Banker Institute Scotland) (2023)
Personal Information
- Date of birth: 11/12/1988
- Nationality: Pakistani
Timeline
Operations Manager - National Bank of Pakistan
06.2017
Manager Teller Services - Habib Bank Limited
11.2014 - 06.2017
Assistant Programmer - AJK Hydro Electric Board
04.2011 - 02.2013
Member of Superintendent Pool - Virtual University of Pakistan
University of Azad Jammu and Kashmir - BS(Information Technology),
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