Hassan Kashif

Dedicated and professional Customer Support Specialist with extensive experience working at Mindbridge, Lahore, on an international bank campaign.

• Managed card transactions for clients in the EEA, Switzerland, UK, Australia, and the US, ensuring compliance with regulatory standards.
• Handled client chargeback issues related to fraud and scams, ensuring company policies were followed and the user issues were resolved effectively.
• Adept at handling and providing detailed feedback for ongoing customer issues.
• Skilled in managing referrals, inbound, and outbound transfers by following company policies and using CRMs and ticketing systems to improve customer satisfaction and efficiency.

Dynamic Business Representative with two years' experience at RK Associated, a Multan-based real estate company.

• Proficient in managing work transactions and facilitating effective communication between the company and clients.
• Adept at problem-solving and collaboration, ready to leverage expertise in representing RK Associate's business interests for continued success in a new opportunity.

Experienced Account Manager with a two-year tenure at RK Associated, a Multan-based real estate company.

• Managed financial aspects, including accounting payables, variable overheads, and labor hour payments.
• Implemented a semi-automated accounting system, enhancing efficiency and time management. Ready to bring strategic financial expertise to a new professional opportunity.