Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
reading
Timeline
SalesManager

Hassan Abbas

Own Business
Preston,Fulwood

Summary

Hardworking Customer Service Representative with experience working with international customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

3
3
Languages
3
3
years of post-secondary education
2
2
years of professional experience

Work History

Customer Service Agent

Mn_lux_
islamabad
06.2020 - 05.2021
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Customer Service Representative

sharoe green garrage
Preston, Fulwood
02.2019 - 01.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Upsold or cross-sold products and services when appropriate to fulfill customer needs or provide additional benefits.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

High School Diploma -

Roots Ivy
Pakistan
02.2019 - 01.2021

Psychology And Anger Management - Social Psychology

Moor Park
England
08.2016 - 09.2017

Skills

Complaint resolution

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Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Interests

Reading

Ridding

Social interaction

reading

I have read multiple books on social skills, customer interaction and I also like to read Paulo Coelho. I have read some biographies on some famous people. I also watch some ted talks.

Timeline

Customer Service Agent

Mn_lux_
06.2020 - 05.2021

Customer Service Representative

sharoe green garrage
02.2019 - 01.2020

High School Diploma -

Roots Ivy
02.2019 - 01.2021

Psychology And Anger Management - Social Psychology

Moor Park
08.2016 - 09.2017
Hassan AbbasOwn Business