Hassam Shahid Khan
Senior Sales Representative
Lahore District
Summary
I am an energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates are just few of my top skills. I have previously been recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. I also have prior work history in team leading and management with proven background in leading sales teams to achieve targets and improve overall performance. I successfully implemented strategies that enhanced team collaboration and drove revenue growth along with demonstrating expertise in relationship-building and effective communication.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales Team Lead
Community Phone
09.2023 - Current
- Led a team of ~7 sales professionals on a rotational basis in promoting and selling unique landline services that operate without the need for internet connectivity.
- Developed and implemented effective sales strategies and plans, resulting in an average team attainment of 80% in team revenue month over month.
- Train and mentor new sales representatives, fostering a high-performance sales culture and improving individual sales rep performance by 25%.
Sales Consultant
Community Phone
02.2023 - Current
- Consistently surpassed aggressive sales targets, achieving top 5% in sales performance companywide.
- Drove substantial growth in Revenue Generating Units (RGUs) with an ARPU of 533$ through strategic selling and customer engagement.
- Expertly conducted needs analysis for a diverse client base through cold calling, cold emails, MQL's by delivering tailored solutions that align with unique customer requirements and drive satisfaction.
- Gained extensive knowledge of Community Phone's landline products, including non-internet-reliant features, benefits, and installation processes, effectively communicating advantages to prospects.
- Proficient in utilizing Hubspot, Close CRM, & Chargebee to track customer interactions, manage leads, and analyze sales data to identify trends and opportunities for growth.
Client Manager
J.K. PROPERTIES, LC
12.2022 - Current
- Fostered strong relationships by promptly responding to inquiries, understanding and meeting clients' needs, and effectively resolving issues. Regularly followed up to nurture both potential and existing client connections.
- Coordinated and conducted meetings with clients and potential clients, ensuring their needs is understood and addressed, thereby solidifying trust and loyalty.
- Oversaw daily operations and sales activities, implementing strategies to maximize revenue, enhance customer satisfaction, and boost team productivity. Successfully increased sales by 5-7% within a 30-day period.
Account Executive
Motive
11.2020 - 12.2022
- Leveraged primary sales tools such as Salesforce, Salesloft, Docusign, & ZoomInfo to drive outbound sales initiatives, culminating in the generation and acquisition of new business.
- Regularly monitored and evaluated 50-60 different metrics through Salesforce, contributing to strategic account management and informed decision-making processes.
- Acted as the principal liaison for Small to Medium Business (SMB) accounts at Motive, managing an extensive portfolio of 300 accounts. This involved guiding clients, conducting product demonstrations via Zoom, negotiating terms, and successfully closing deals.
- Addressed and swiftly resolved operational issues including Salesforce discrepancies, account mergers, billing inaccuracies, and order management failures, ensuring smooth account operations.
- Consistently exceeded revenue targets, achieving a 2X increase in revenue generation each quarter over quarter.
Inside Sales Representative
ibex
11.2019 - 08.2020
- Mastered the art of negotiating with international customers, ensuring optimal service agreements and fostering strong, lasting business relationships.
- Gained extensive knowledge across various product lines, maintaining up-to-date insights on competitor strategies, offerings, and market trends. Specialized in services outsourced by nearly all U.S. media and internet providers such as Hughesnet, Cox, Spectrum, ATT & Viceversa.
- Boosted personal productivity dramatically, increasing Revenue Generating Units (RGUs) from 10 per week to an impressive 90 a month, reflecting a deep understanding of customer needs and effective sales techniques.
- Successfully managed orders while maintaining a stellar retention rate with less than a 4% churn rate, indicative of high customer satisfaction and effective account management.
Property Consultant
Property Pavillion
09.2018 - 10.2019
- Implemented innovative sales strategies tailored for the real estate sector, successfully generating new business opportunities and nurturing long-term relationships with both existing and potential clients.
- Utilized multilingual skills to communicate effectively with a diverse client base, enhancing customer relations and broadening market reach.
- Excelled in solution-based selling and account management specific to real estate. My approach focused on understanding and meeting customer needs, resulting in a remarkable 97% customer retention rate.
Education
Bachelor's degree - Economics And Finance, Political Sciences
Forman Christian College (A Chartered University)
08.2016 - 09.2020
Skills
Team management
Certification
Salesforce Sales Certified, Motive
Honors And Awards
Top Performer of the Year 2022, Motive, 01/01/23
Timeline
Sales Team Lead
Community Phone
09.2023 - Current
Sales Consultant
Community Phone
02.2023 - Current
Client Manager
J.K. PROPERTIES, LC
12.2022 - Current
Account Executive
Motive
11.2020 - 12.2022
Inside Sales Representative
ibex
11.2019 - 08.2020
Property Consultant
Property Pavillion
09.2018 - 10.2019
Bachelor's degree - Economics And Finance, Political Sciences
Forman Christian College (A Chartered University)
08.2016 - 09.2020
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