Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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HASNAIN YAZDANI

Branch Service Officer (OG3)
Portsoken Street, Aldershot, London

Summary

  • Organized Branch Service Leader equipped with operations management skills and strong banking experience. Manages currency, teller schedules and customer interactions effectively with proven strategies. Advanced knowledge of security procedures and transaction monitoring requirements.
  • Cooperate with Staff to create clean interface and simple, intuitive interactions and experiences.
  • Carry out quality assurance tests to discover errors and optimization.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Branch Service Officer

Faysal Bank, Lahore
02.2018 - 11.2023
  • Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
  • Coached staff to improve efficiency and revenue with more effective procedures and approaches.
  • Protected branch assets through security monitoring and effective assessment techniques at each customer contact point.
  • Managed branch vault and cash supply to keep appropriate level of currency on hand.

Cashier

Metro Cash & Carry, Lahore
07.2016 - 12.2018
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Masters in Project Management - Business Administration And Management

BPP University
Portsoken Street, London
04.2001 -

Masters in Communication Studies - Media Management

Punjab University
Lahore, Pakistan
04.2001 -

Skills

Business Development

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Certification

IELTS Certification

Interests

Cricket

Timeline

Branch Service Officer

Faysal Bank, Lahore
02.2018 - 11.2023

Cashier

Metro Cash & Carry, Lahore
07.2016 - 12.2018

Masters in Project Management - Business Administration And Management

BPP University
04.2001 -

Masters in Communication Studies - Media Management

Punjab University
04.2001 -

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HASNAIN YAZDANIBranch Service Officer (OG3)