Hashmat Ali
Lahore
Summary
Creative Marketing Manager with expertise in both online and direct mail marketing campaigns and strategy. Solid understanding of digital marketing and website analytics. Recognized for quickly understanding customer needs and consistently delivering timely and cost-effective solutions. Resourceful Marketing Manager recognized for enhancing corporate marketability through progressive electronic and print marketing tools. Sound understanding of corporate messaging and online tactics to promote campaigns. Detail-oriented approach to cultivating contacts and sample data.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
Overview
10
10
years of professional experience
Work History
Cashier
DOCTOR PHARMACY
SHARAQPUR SHARIF
02.2018 - 12.2023
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Used suggestive selling techniques to promote add-on sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained work area and kept cash drawer organized.
- Answered customer questions and provided store information.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Issued receipts, refunds, credits or change due to customers.
- Answered phone calls to assist customers with questions and orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Marketing Manager
TOPCON INTERNATIONAL LAZER AND LAVELING COMPANY
LAHORE
01.2019 - 05.2022
- Expanded personnel skill sets by mentoring marketing team both individually and in groups.
- Maintained relationships with key customers through regular communication.
- Tracked, analyzed and reported on marketing program results.
- Generated ideas to increase sales through creative promotions.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Evaluated marketing personnel and offered constructive feedback on ways to improve.
- Represented company at local and trade association meetings to promote products.
- Researched emerging technologies in digital marketing space.
- Managed creation of marketing materials, collateral and sales support tools.
- Planned events such as webinars or seminars to engage customers.
- Coordinated marketing events for showcasing product and service offerings.
- Recommended policy changes to improve marketing tactics and strategies.
Sales Manager
FAZAL DIN MEDICINE SUPER STORE
SHARAQPUR SHARIF
06.2014 - 08.2018
- Gained market share in new sales performance through aggressive team training.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Resolved customer complaints regarding sales and service.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Analyzed business and sales targets using critical problem-solving skills.
- Created and maintained sales environment to support business objectives.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Performed sales consultations and educated clients on products and services.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
- Developed and implemented sales strategies to increase market share.
- Maintained accurate records of all transactions between customers and company representatives.
SALESMAN
FAZAL DIN MEDICINE SUPER STORE
SHARAQPUR SHARIF
01.2014 - 11.2016
- Recruited, hired and trained new hires to optimize profitability.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Greeted customers and provided information about products and services.
- Organized promotional events to increase brand awareness and customer loyalty.
- Provided timely follow-up on inquiries made by potential customers.
- Improved overall customer purchasing experiences to promote steady revenue.
- Managed inventory levels by placing orders for products when necessary.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
High School Diploma -
GOVT HAROON SHAHEED PILOT SECONDARY SCHOOL
SHARAQPUR SHARIF11-2013
Skills
- Partnership Marketing
- Marketing Campaign Management
- Partnership Development
- Digital Marketing
- Program Marketing
- Marketing Campaigns
- Staff Management
- Market Analysis
- Customer Relationship Management (CRM)
- Creative Direction
- Business Development
Languages
Urdu
First Language
English
Beginner
A1
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Marketing Manager
TOPCON INTERNATIONAL LAZER AND LAVELING COMPANY
01.2019 - 05.2022
Cashier
DOCTOR PHARMACY
02.2018 - 12.2023
Sales Manager
FAZAL DIN MEDICINE SUPER STORE
06.2014 - 08.2018
SALESMAN
FAZAL DIN MEDICINE SUPER STORE
01.2014 - 11.2016
High School Diploma -
GOVT HAROON SHAHEED PILOT SECONDARY SCHOOL
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