Haseeb Sajjad
Dera Ghazi Khan
Summary
Motivated, hardworking, and customer-focused professional with proven experience in delivering exceptional service within hospitality and retail environments. Skilled in engaging with diverse customers, accurately taking and processing orders, handling cash transactions, and ensuring a smooth flow of daily operations. Demonstrates strong teamwork and communication abilities, thriving in fast-paced, high-pressure settings while maintaining a positive and professional attitude. Possesses hands-on expertise in preparing and serving food and beverages, maintaining cleanliness and hygiene standards, and adhering to company policies to uphold brand reputation. Recognized for reliability, attention to detail, and the ability to quickly learn new processes and adapt to changing business needs. Dedicated to creating a welcoming customer experience by combining efficiency with genuine service.
Overview
9
9
years of professional experience
Work History
Customer Service Assistant
Sultania Supermarket
01.2024 - 12.2025
- Delivered excellent customer service by assisting shoppers with purchases, addressing inquiries, and ensuring a positive, welcoming experience.
- Operated cash registers and point-of-sale (POS) systems with accuracy, efficiently processing cash, credit, and electronic transactions.
- Performed daily cash handling responsibilities, including reconciliation, balancing registers, and maintaining financial accuracy.
- Maintained a clean, safe, and organized work environment in compliance with company hygiene and safety standards.
- Restocked shelves, rotated inventory, and ensured products were well-presented and easily accessible to customers.
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
Food Service Worker
Kashif Cafe
03.2020 - 12.2024
- Prepared, cooked, and served food and beverages in compliance with hygiene, safety, and quality standards.
- Assisted customers with placing orders, ensuring accuracy, efficiency, and a positive dining experience.
- Operated point-of-sale (POS) systems to process transactions and handle payments with accuracy.
- Maintained cleanliness of dining, serving, and kitchen areas, consistently following sanitation guidelines.
- Supported kitchen operations through dishwashing, ingredient preparation, and restocking supplies.
Hospitality Assistant
City Banquet Hall
06.2018 - 02.2020
- Supported event operations by setting up dining areas, arranging tables, chairs, and décor to meet event specifications.
- Served meals and beverages promptly and courteously, ensuring a positive guest experience.
- Provided professional and attentive service to guests, addressing inquiries and resolving issues promptly to ensure satisfaction.
- Assisted in lifting, transporting, and organizing heavy equipment, including tables, chairs, and supplies, while following safe handling procedures.
- Maintained cleanliness and organization of dining and event areas before, during, and after events in line with company standards.
Sales & Service Representative
Retail Express Store
01.2017 - 05.2018
- Delivered outstanding customer service by greeting shoppers, assisting with purchases, and responding to inquiries in a friendly and professional manner.
- Handled cash, credit, and electronic payments accurately while operating POS systems and maintaining balanced daily transaction records.
- Ensured the store remained clean, safe, and organized by restocking shelves, rotating inventory, and monitoring product displays.
- Supported sales initiatives by promoting special offers and guiding customers to featured products, contributing to increased store revenue.
- Collaborated with team members and supervisors to meet store goals and ensure smooth day-to-day operations.
Education
Matriculation -
Pak Askariah
Dera Ghazi Khan, Punjab, Pakistan01-2013
Intermediate -
SCTE
Dera Ghazi Khan, Punjab, Pakistan01-2017
Skills
- Customer Service
- Teamwork & Collaboration
- Cash Handling & POS Operation
- Food & Beverage Preparation
- Order Taking & Accuracy
- Cleaning & Sanitation
- Health & Safety Compliance
- Reliability & Punctuality
- Physical Stamina (lifting up to 50 lbs)
- Adaptability & Flexibility
- Communication Skills (English proficiency)
- Time Management
- Problem-Solving
- Attention to Detail
- Multitasking in Fast-Paced Environments
- Conflict Resolution
LANGUAGES
English (Fluent)
CORE COMPETENCIES
- Working effectively with coworkers to achieve shared goals in fast-paced environments.
- Demonstrated commitment to consistent attendance and timely performance of duties.
- Quickly adjusting to new tasks, environments, and procedures with a positive attitude.
- Capable of lifting up to 50 lbs and performing physically demanding tasks with safety and efficiency.
- Strong English communication abilities to support clear interaction with customers and team members.
- Accurately processing transactions, managing cash registers, and maintaining accountability.
Hobbies and Interests
Morning Activity: Walks, Jogging & Running: Maintain physical fitness and a fresh mindset.
Gym Workouts: Focus on strength, endurance, and overall health.
Badminton: Regularly play to stay active, improve coordination, and maintain a healthy lifestyle.
Timeline
Customer Service Assistant
Sultania Supermarket
01.2024 - 12.2025
Food Service Worker
Kashif Cafe
03.2020 - 12.2024
Hospitality Assistant
City Banquet Hall
06.2018 - 02.2020
Sales & Service Representative
Retail Express Store
01.2017 - 05.2018
Matriculation -
Pak Askariah
Intermediate -
SCTE