Hasan Bilal

• Liaise effectively with internal support teams, customers, senior departmental staff and other stakeholders, use judgement to determine priorities, respond appropriately and comprehensively, and present possible options and solutions.
• Responsible for pricing and presenting of the products and store layout weekly which requires a wide-ranging product knowledge base
• Perform duties related to customer service including customer complaints and queries.

Achievements:

• Received a personal reference letter from the Hard Goods Manager in the month of December 2016 for excellent service and meeting high standards of display and visual merchandising.

• Provided high-level confidential secretarial and administrative assistance for the ‘Doha Port Project’.
• Managed the closeouts of the corrective and preventive actions raised through the audit program.
• Managed SharePoint documents and liaised with new contractors.
• Successfully organized and maintained all types of drawings, tender documents, minutes of meetings, design change reports, procedures and manual documents.

• Successfully oversaw general banking operations including daily branch targets, managed accounts, reconciliation, remittance and petty cash as a part of daily duties, ensuring accountability.
• Handled customer queries face to face, over the phone or via correspondence.
• Successfully handled vault, safe-deposits, ATM and night drop activities.
• Assisted in developing marketing material directed at new and existing corporate customers.