Ms Word
HAROON IDREES
BANKER
GUJRAT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Personal Banking Officer
THE BANK OF PUNJAB
GUJRAT
07.2021 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Processed deposits, withdrawals and ACH transfers accurately.
- Followed up with customers to gather feedback and provide additional assistance.
- Responded to customer inquiries regarding new accounts and account services.
- Greeted customers and delivered information about new account processes.
- Verified customer identity and reviewed documentation for accuracy.
- Monitored accuracy of customer information in system.
- Collected customer information and completed new account forms.
- Tracked and processed customer account requests and applications.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Provided customers with additional information regarding account services.
Education
Bachelor of Commerce - Accounting
University of Punjab
Lahore,Pakistan 09.2017 - 12.2020
Intermediate of Commerce - Accounting
BISE Gujranwala
Gujranwala,Pakistan 08.2015 - 08.2017
Metric - Science Education
Govt. Islamia High School No. 2
Jalal Pur Jattan,Pakistan 04.2010 - 07.2012
Skills
Portfolio assessment
Banking
Branch management
Financial services
Banking operations knowledge
File Maintenance
Software
Ms Excel
Interests
Playing snooker and Internet browsing to seek new knowledge
Timeline
Personal Banking Officer
THE BANK OF PUNJAB
07.2021 - Current
Bachelor of Commerce - Accounting
University of Punjab
09.2017 - 12.2020
Intermediate of Commerce - Accounting
BISE Gujranwala
08.2015 - 08.2017
Metric - Science Education
Govt. Islamia High School No. 2
04.2010 - 07.2012