Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hanaz Nazir

Hanaz Nazir

Hafizabad,Pakistan

Summary

Experienced professional with a strong background in Microsoft Office, data entry, and sales enquiry handling. Demonstrated expertise as a key holder and team leader, showcasing exceptional telephone skills. Adept at managing tasks efficiently and contributing to team success. Seeking opportunities to leverage skills in a dynamic environment.

Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in [Product or Service] solutions.

Experienced professional with focus on customer service and satisfaction. Enhance client relationships and resolve issues promptly using strong communication and problem-solving skills. Consistently deliver positive outcomes by providing tailored support and fostering welcoming environment.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Customer service representative

News
Hafizabad, Pakistan
01.2023 - 12.2024
  • Prepared necessary forms to complete transactions.
  • Trained new hires for improved productivity and efficiency on the job floor.
  • Used [Type] customer relationship management software to record detailed notes.
  • Answered [Number]+ telephone calls per day with professionalism.
  • Answered customer telephone calls promptly and improved on-hold wait times.

Education

A-Levels - Fsc Pre-Engineering

Riphah International College Hafizabad,campus
Hafizabad, Punjab
02.2020 - 10.2022

Skills

  • Microsoft Office
  • Data Entry
  • Sales enquiry handling
  • Key holder
  • Team Leadership
  • Telephone skills

Timeline

Customer service representative

News
01.2023 - 12.2024

A-Levels - Fsc Pre-Engineering

Riphah International College Hafizabad,campus
02.2020 - 10.2022
Hanaz Nazir