Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MUHAMMAD HAMZA MUKHTAR

MUHAMMAD HAMZA MUKHTAR

Food N Beverage
Lahore

Summary

PROFESSIONAL CAREER OBJECTIVE To continuously strive for higher achievement in life and establish myself as a perfect and accept challenging work and contribute forward the success of esteem organization by hard work and acquired skills Personal Skills, Knowledge & Strengths Ability to achieve Given Targets, Driven to learn and apply new ideas and skills. Strong organizational and interpersonal skills. Ability to adjust quickly to challenges and changing environment. Proven ability to direct and coordinate operations Good communication and interpersonal skills. Self-motivated able to achieve immediate and long term goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
1
1
Language

Work History

Asst.General Manager

Victoria Resort Catering company
Lahore
12.2021 - Current
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Reported issues to higher management with great detail.

Restaurant Manager

Sheraton Hotel Lahore
Lahore
09.2018 - 12.2021
  • Led and directed team members on effective methods, operations, and procedures.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Developed unique events and special promotions to drive sales.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.

Restaurant Supervisor

RENAISSANCE DOWNTOWN MARRIOT HOTEL DUBAI
Dubai
08.2017 - 08.2018
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.

Restaurant Supervisor

Bombay Biryani Restaurant
Sharjah
07.2016 - 07.2017
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.

Restaurant Supervisor

WASABI RESTAURANT LAHORE, DHA LAHORE
Lahore
01.2015 - 07.2016
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.

Waiter

HOSPITALITY INN HOTEL LAHORE, Chinese Restaurant
lahore
01.2014 - 01.2015
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

Diploma of Hotel n Management - Hotel, Motel, And Restaurant Management

ITHM Institute of Lahore
Lahore
07.2014 - 06.2015

Bachelor level - undefined

I.C.S - Computer Science

PUNJAB College of Lahore
Lahore
01.2012 - 01.2014

Metric - Science

Lahore Board
Lahore
02.2011 - 04.2012

Skills

Passport Noundefined

Certification

Spoken English Language Course

Timeline

Asst.General Manager

Victoria Resort Catering company
12.2021 - Current

Restaurant Manager

Sheraton Hotel Lahore
09.2018 - 12.2021

Restaurant Supervisor

RENAISSANCE DOWNTOWN MARRIOT HOTEL DUBAI
08.2017 - 08.2018

Restaurant Supervisor

Bombay Biryani Restaurant
07.2016 - 07.2017

Restaurant Supervisor

WASABI RESTAURANT LAHORE, DHA LAHORE
01.2015 - 07.2016

Diploma of Hotel n Management - Hotel, Motel, And Restaurant Management

ITHM Institute of Lahore
07.2014 - 06.2015

Waiter

HOSPITALITY INN HOTEL LAHORE, Chinese Restaurant
01.2014 - 01.2015

I.C.S - Computer Science

PUNJAB College of Lahore
01.2012 - 01.2014

Metric - Science

Lahore Board
02.2011 - 04.2012

Bachelor level - undefined

MUHAMMAD HAMZA MUKHTARFood N Beverage