Volunteering, Sports,Photography, Tech Savvy
HAMZA IBAD
HR Professional
Dubai
Summary
Results-driven Senior Human Resources professional bringing 13 years of data-driven experience focused on standardizing and consolidating policies for lean and effective teams. Having a strong emphasis on cultivating positive and growth-focused work cultures to foster employee satisfaction and retention.
Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Director People & Culture
MINDSTORM STUDIOS
Lahore
11.2019 - 12.2022
- Building and nurturing a team of the best and brightest minds in mobile game development space in Pakistan
- Led projects and analyzed data to identify opportunities for improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Responsible for People Operations functions including HR Operations, Talent Acquisition, Finance, Administration, and IT making Mindstorm one of the best places to work!
- Spearhead innovative analyses to drive business decisions and measure success of our programs and initiatives (analyze exit survey results; analyze key drivers of performance through analyzing the correlation between performance trends)
- Point of contact and subject matter expert for ad hoc people data and analytics requests
- Partner with leaders to amplify passion, empathy, and teamwork to create a winning culture.
HR Business Partner
EMPG LABS
Lahore
08.2018 - 11.2019
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Collaborated with leadership to assess and improve policies across board.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
- Developed standardized metrics, dashboards, and reports using internal employee data, with a focus on recruiting, performance, culture & employee well-being, benefits, and career progression
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Engage leaders and employees in the delivery of HR processes, procedures, and practices.
Head of HR
MINDSTORM STUDIOS
Lahore
03.2016 - 08.2018
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 90 new employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed data-driven analysis to support decision strategic decision making for HR and Business initiatives
- Engaged and collaborated with cross-functional experts across all business units
- Automated office operations while managing client correspondence, record tracking and data communications.
- Instructed senior leaders on appropriate employee corrective steps.
- Collaborate with members of HR to identify, standardize and implement data & analytics solutions, including enhanced tools and process improvements
HR Manager
APPONATIVE
Lahore
08.2015 - 03.2016
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Implemented new performance review procedures that gained support and full compliance from 100 percent of employees.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Stimulated employee engagement, loyalty and commitment to values and culture of company, resulting in 30% retention rate increase.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
HR Operations Manager
NEXTBRIDGE
Lahore
02.2009 - 03.2015
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events and incentive programs.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 150 new employees.
- I was leading the Operations division having a single point of contact for all HR related matters, account management, and non-technical client-end activities.
- Liaised between multiple business divisions to improve communications.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Education
MBA - Marketing
University of Central Punjab
Lahore, Pakistan 01.2007 - 09.2008
BBA - Marketing
University of Central Punjab
Lahore, Pakistan 01.2003 - 11.2006
Accomplishments
- People Analytics: Through extensive data research and analysis, I have improved efficiency in policies, time-to-hire, new-hire turnover, benefits and rewards utilization, absenteeism, etc. saving companies time and money.
- Software Proficiency: Proficient working experience with multiple ATS (BamboorHR, Workday, Greenhouse, CATS, WebHR, Lever, LinkedIn Recruiter), hands-on experience with Trello, Asana, and Notion. Familiar with Tableau, Power BI, & Figma.
- Talent Acquisition: Hired more than 800+ employees through numerous recruitment drives in my career, all by developing solid recruiting analytics from a huge chunk of raw applicant data to predict better ways to source, assess, and select candidates.
- Employee Relations & Retention: During pandemic, kept an employee retention rate above 90% for year 2020-2021 through using data-driven approach to improve/revamp various practices, programs and processes.
- Process Improvement : Automated all facets of HR including ESS, ATS, Attendance, Reimbursements, Performance Management, Satisfaction Surveys, Employee on-boarding, Payroll, Training & Development, eventually going paperless and developing enough people analytics via multiple dashboards for better insights, reducing an immense cost to company.
- Grievance Proceedings: By having an approachable and positive persona with a keen interest in developing employee liaison, I have been able to dissipate conflicts and retained more than 60% of staff who decided to leave the company.
- Culture : Strengthened company culture and adherence to company values by organizing indoor/outdoor/remote engagements, competitions, awareness, team building and training activities measured periodically through high eNPS ratings.
- P&L Reporting: Reduction in overheads & expenses eventually increasing profits through business analysis & reporting i.e. client bonuses, staff credits & overtimes, P&L, pipeline reports of different business verticals (SBUs) presenting growth & financial directions of the company (2014)
- Growth Attitude: The urge to strive for more has helped me getting 4 promotions in initial 6 years of my career from Internal Affairs Coordinator to HR Operations Manager to a team size of 450 employees (2009-2015)
Interests
Timeline
Director People & Culture
MINDSTORM STUDIOS
11.2019 - 12.2022
HR Business Partner
EMPG LABS
08.2018 - 11.2019
Head of HR
MINDSTORM STUDIOS
03.2016 - 08.2018
HR Manager
APPONATIVE
08.2015 - 03.2016
HR Operations Manager
NEXTBRIDGE
02.2009 - 03.2015
MBA - Marketing
University of Central Punjab
01.2007 - 09.2008
BBA - Marketing
University of Central Punjab
01.2003 - 11.2006