FARMING
HAMZA ANWAR
CASHIER,ASSISTENT MANAGER, MANAGER
TOBA TEK SINGH
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Manager
CHENONE
FAISALABAD
02.2021 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Recruited and hired top performers to add talent and value to department.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Monitored expenditures to mitigate risk of overages.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed over 50 customer calls per day.' or, "Increased sales by 10%"
Assistant Store Manager
YES MEGA MART
TOBA TEK SINGH
08.2019 - 12.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Compiled financial data to comply with budget
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
CASHIER
YES MEGA MART
TOBA TEK SINGH
03.2018 - 07.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Created price tags and merchandise signs.
- Mentored new team members on sales software system operation.
- Stocked, tagged and displayed merchandise as required.
- Processed customer refunds and exchanges according to established guidelines.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns
Education
B.A ISLAMIAT - Islamic Studies
DAR UL ULOM
TOBA TEK SINGH 06.2017 - 08.2019
M.A ISLAMIAT - ISLAMIC STUDIES
DAR UL ULOM
TOBA TEK SINGH 09.2019 - 04.2021
Skills
Strategic planning
Staff Management
Policies and procedures
Job inspections
Financial Management
Business administration
Creative merchandising
Operations management
Mathematical calculations
Interests
TEACHING
E-COMMERS
TRAVELING
ADVANTURES
OWN BUSSINESS
Timeline
Manager
CHENONE
02.2021 - Current
M.A ISLAMIAT - ISLAMIC STUDIES
DAR UL ULOM
09.2019 - 04.2021
Assistant Store Manager
YES MEGA MART
08.2019 - 12.2020
CASHIER
YES MEGA MART
03.2018 - 07.2019
B.A ISLAMIAT - Islamic Studies
DAR UL ULOM
06.2017 - 08.2019