Hi, I’m
Hamood Hassan
Business Development And Sales Support Manager
Karachi ,Pakistan
Summary
Customer-oriented, strategic-thinking and meticulous sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions. Tactical team builder and energetic strategic planner seeking to leverage an effective background into Sales and Business Development role with dynamic organisation.
Overview
17
years of professional experience
Work History
SAFE Pharma Karachi PakistanKarachi, Pakistan
Business Development Manager
03.2020 - Current
Job overview
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Drew on understanding of key markets to push development of business strategies.
- Drafted fully-fledged proposals to recommend senior management on different courses of action.
- Coached team to build client relationships and exceed sales targets.
- Identified opportunities to drive business growth, diversification and expansion.
- Identified different areas to evaluate potential impact of new research findings for maximum ROI.
- Consistently exceeded revenue targets through new account development.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
- Negotiated and approved lucrative prices and contracts, boosting growth.
- Formulated actionable plans to leverage insightful data on latest customer demographics.
- Oversaw record-keeping for company's long-term planning, ensuring accuracy, accessibility and security.
- Designed strategies to contribute and enhance seamless workflows across different teams and departments.
- Sought new business connections to broaden research opportunities.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Predicted possible positive and negative effects of proposed business developments to guide strategy development.
Al Anbar Used Cars Trading LLC SharjahSharjah, United Arab Emirates
Sales and Business Manager
05.2015 - 09.2018
Job overview
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
- Formulated marketing and advertising strategies for continuous business growth.
- Researched and applied proven marketing techniques to drive sales.
- Enforced service standards to maintain establishment reputation for excellence.
- Provided post-sales services to offer follow-up support and collect customer feedback.
- Employed winning negotiation skills to achieve best selling price and close deals.
- Qualified customers based on needs, desires and budget to guide selling and marketing strategies.
- Personalised customer service and tailored selling strategies to different customer types.
- Nurtured rapport with customers to improve likelihood of future sales.
- Maximised opportunities by prospecting customers with genuine enthusiasm and outstanding customer service.
- Identified customer needs and desires to proactively promote suitable vehicles and benefits.
- Converted sales leads through persuasive pitching, achieving personal revenue targets.
- Promoted vehicle sales using proven selling tactics and strategies.
- Met sales targets consistently to drive revenue.
- Networked and generated leads to increase new business opportunities.
- Engaged customers using up-to-date knowledge on product accessories, prices and key features.
- Gained practical experience closing sales in face-to-face environment.
- Finalised sales administration accurately and promptly to meet company standards.
- Engaged prospective customers in natural conversation to build positive and trusted rapport.
- Advocated company values throughout sales process to promote brand loyalty and customer satisfaction.
- Demonstrated vehicle features, using approved presentation methods to showcase add-on products.
- Helped to set up showrooms and displays to wow visitors.
Ayan Chun Jing Chemicals Trading Shanghai China/ Ajman FZE UAE Shanghai / Ajman, China/ UAE
Business Operations Manager
06.2009 - 04.2015
Job overview
- Led overall direction, coordination and evaluation of department functions.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Strategically scheduled and managed Number+ staff members, maintaining high-performing business operations.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Increased department profitability by reducing operations costs.
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Cultivated continuous improvement environment, routinely identifying and addressing training needs to drive staff development.
- Established and communication daily priorities to guide team activities.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- Analysed financial data to track and achieve budget targets.
- Tracked freight movements using software and satellite technology to trace delays.
- Oversaw daily logistics operations to enforce best practices.
- Maintained excellent supplier relationships to obtain favourable pricing and timelines.
- Decreased expenditures, planning and calculating efficient, cost-effective routes.
- Liaised with customers, shipping lines and port authorities to resolve delays or delivery errors.
- Adhered to destination-specific documentation requirements.
- Planned most appropriate shipment routes with regard to cost, transit time and security.
- Supported customer satisfaction, offering timely updates on shipping details and timelines.
- Assisted with pricing, quotations and negotiations of freight movements.
- Processed all export requests from client or line manager.
- Improved client satisfaction by regularly reporting progress of goods, delays or changes in delivery.
- Arranged insurance for high-value items and submitted supporting documentation for reference.
- Reduced costs by negotiating contracts, transportation and handling charges.
- Prepared bills of lading, invoices and shipping documents for shipments.
- Maintained excellent customer relationships by organising payments or transactions on behalf of clients, such as freight charges.
- Verified cargo contents against transport documentation.
- Negotiated multi-stage transport services for international shipments.
- Interviewed transport professional to gain insight into shipment histories.
- Followed correct customs clearance procedures for exporting and importing goods.
- Tracked shipments using multiple software systems and kept clients informed on progress.
- Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.
- Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
- Helped clients navigate complex international shipping systems, comply with regulations and avoid shipping delays.
- Maintained shipping records and accounting files covering clients shipping to and from over Number destinations.
- Coordinated and resolved shipping details in English and Language.
Millac Foods Pvt Ltd Dairy Food Company Karachi, Pakistan
Brand Manager FMCG
03.2007 - 01.2009
Job overview
- Demonstrated success creating and driving actionable plans to drive consumer value.
- Outlined brand positioning to guide decisions about product pricing, design and marketing.
- Developed and maintained naming company-wide guidelines to aid consistent branding.
- Maintained expert knowledge of trends within target markets to offer qualified insights into proposed strategies.
- Orchestrated campaign execution to secure increased share of voice in customer discussions.
- Monitored and reported on campaign performance data to determine ROI.
- Analysed industry activity to maintain competitive edge when developing brand strategy.
- Performed brand analysis through user research to gain customer insights.
- Defined and communicated marketing tactics to help teams meet KPI targets.
- Employed evidence-based approach to brand positioning, leveraging data-driven insights from previous campaigns.
- Performed routine customer needs analysis to continue optimising messaging.
Education
AMI IQRA University KarachiDefence Karachi Pakistan
BBA Executive from Marketing And Human Resource Management
08.2004
DHA College For MenDefence Karachi Pakistan
Pre Engineering from Science And Engineering
08.2002
Skills
Relationship management
BTL promotions
Revenue development
Consultative and relationship selling
Performance goals
Open and clear communicator
Sales leadership
Networking ability
Cost management
Proposal writing
Salesforce
Training and mentoring
Warm and cold calling
Campaign management
Excel proficiency
Brand positioning
Promotional activity analysis
Wholesale marketing
Sales enquiry handling
Telesales techniques
Sales negotiating
Cash handling
Outstanding customer service
Customer sales support
Exceptional communication
Administrative support
Inventory control
Stock management
Shipping and receiving
Relationship-building
Product disposal
Microsoft Office
Basic computer knowledge
Order processing
Sales expertise
Customer service expert
Invoicing and receipts
Team management
Staff education and training
Complaint resolution
Product sales optimisation
Problem solver
Sales tracking
Active Campaign
Content marketing
Promotional planning
FMCG expertise
Product marketing
Strategy development
Pharmaceutical expertise
B2B marketing
Lead generation
After-sales services
Sales analysis
Product demonstrations
Local health economy awareness
Key account management
Post-sales support
Territory sales
Account development
Revenue generation
Market research
Marketing campaigns
Commercial business planning
Objection handling
Communication skills
Product forecasts
Promotions
Relationship building
Marketing plan development
Sales strategies
Natural leader
Customer service
Online sales
Customer-focused
Leadership
Package preparation
Cargo staging protocols
Shipment planning
Load weight calculation
Package labelling
Cargo tracking software
Public relations
Negotiating
Employee management
International purchasing
Budget analysis
Coordination
Time management
Package tracking
Invoicing
Shipment troubleshooting
Weighing and measuring packaging
Freight management
Logistical transport planning
Forwarding methods and procedures
Consignment handling
Supplier relations
Customs procedure codes
Invoicing and accounting
Accomplishments
ENABLED successful launch of pharmaceutical syrups CEPOL, Range Colybid, Safe Trazone Relaunched Belfix without water Slubir Tablet, Fasigyl Tab and New Packing Amlovastan Range New Packing.
- Successful exports of 20 FCL of Mix Pharmaceutical APIs Products to different desitinations sales revenue increased by 200%.
- Sales Volume grew by 151% over the monthly average during the launch period
- Successful Launch of “GRO” Instant Milk Powder for 3 plus kids.
Re- launched “Comelle” with easy open end (EOE) supported by a sizeable ATL/BTL campaign. Sales volume grew by 75% over the monthly average, during the launch period.
Successful completion of project Millac Eid CP (15 Sep – 14 Oct) and Comelle Eid CP (15 Oct -26 Nov) sales revenue generated by 95%. launch of Comelle Sweetened Condensed Milk with easy open tins (EOE) 20 April 2007.
Timeline
Business Development Manager
SAFE Pharma Karachi Pakistan
03.2020 - Current
Sales and Business Manager
Al Anbar Used Cars Trading LLC Sharjah
05.2015 - 09.2018
Business Operations Manager
Ayan Chun Jing Chemicals Trading Shanghai China/ Ajman FZE UAE
06.2009 - 04.2015
Brand Manager FMCG
Millac Foods Pvt Ltd Dairy Food Company
03.2007 - 01.2009
AMI IQRA University Karachi
BBA Executive from Marketing And Human Resource Management
DHA College For Men
Pre Engineering from Science And Engineering