Hammad Khan
Bank Officer
H # 36B,Street # 38,Ali Street Shah Gohar Abad Shalimar Town Lahore, Punjab
Summary
Developed key skills in fast-paced banking environment, including financial analysis and customer service. Demonstrated ability to manage transactions and resolve issues efficiently. Seeking to transition into new field where these transferrable skills can drive success and innovation.
Overview
4
4
years of professional experience
Work History
Cashier
Allied Bank Ltd.
11.2023 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check transactions with excellent accuracy levels.
Relationship Officer
Faysal Bank
09.2023 - 10.2023
- Maintained and built close relationships with customers through regular contact and visits.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Monitored, followed-up and escalated cases to meet customer response commitments.
Customer Service Officer
Askari Bank Ltd
04.2022 - 08.2023
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Participated in regular product training sessions to stay updated on latest features and benefits.
- Developed comprehensive knowledge of products and services to provide accurate information to customers.
Data Entry Operator
Al Khan Digital
05.2021 - 04.2022
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records, and chronologies of entry activities.
- Verified data files prior to entry to maintain high data accuracy.
- Managed and organized documents for data entry tasks.
Education
Master of Science - Management Science
NCBA
Lahore, Punjab, Pakistan 04.2001 -
BS(Accounting & Finance) - Accounting And Finance
Riphah International University
Lahore, Punjab 04.2001 -
I.Com - Commerce
Govt. Islamia College Railway Road
Lahore, Punjab, Pakistan 04.2001 -
Matric - Science
New Lahore Public High School
Lahore, Punjab, Pakistan 04.2001 -
Skills
Service-oriented communication
Timeline
Cashier
Allied Bank Ltd.
11.2023 - Current
Relationship Officer
Faysal Bank
09.2023 - 10.2023
Customer Service Officer
Askari Bank Ltd
04.2022 - 08.2023
Data Entry Operator
Al Khan Digital
05.2021 - 04.2022
Master of Science - Management Science
NCBA
04.2001 -
BS(Accounting & Finance) - Accounting And Finance
Riphah International University
04.2001 -
I.Com - Commerce
Govt. Islamia College Railway Road
04.2001 -
Matric - Science
New Lahore Public High School
04.2001 -
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