Hammad Umer
Admin Officer
Lahore
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Officer
NESPAK
Lahore
02.2017 - Current
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Administrative Officer
NESPAK Foundation
Lahore
08.2015 - 02.2017
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Territory Sales Officer
Gourmet Foods
Lahore
02.2014 - 08.2015
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked with vendors and suppliers to support timely delivery of products and services.
Customer Care Representative
Business Communication System
Lahore
10.2012 - 01.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
MBA - Marketing
University of Management And Technology
Lahore, Pakistan 02.2007 - 03.2011
Bachelor of Arts - Economics
University of The Punjab
Lahore, Pakistan 02.2006 - 10.2007
FSC - Science Education
Government Model Degree College
Lahore, Pakistan 02.2001 - 10.2003
Matricultaion - Science Education
Multan Public School Multan
Multan. Pakistan 02.1999 - 11.2000
Skills
Strong Organizational Skills
undefinedTimeline
Administrative Officer
NESPAK
02.2017 - Current
Administrative Officer
NESPAK Foundation
08.2015 - 02.2017
Territory Sales Officer
Gourmet Foods
02.2014 - 08.2015
Customer Care Representative
Business Communication System
10.2012 - 01.2014
MBA - Marketing
University of Management And Technology
02.2007 - 03.2011
Bachelor of Arts - Economics
University of The Punjab
02.2006 - 10.2007
FSC - Science Education
Government Model Degree College
02.2001 - 10.2003
Matricultaion - Science Education
Multan Public School Multan
02.1999 - 11.2000
Similar Profiles
NAYAB SIALNAYAB SIAL
Accounts Officer at NESPAKAccounts Officer at NESPAK
Ahmed ZafarAhmed Zafar
Trainee construction site engineer at NESPAKTrainee construction site engineer at NESPAK
Syed Muhammad HashimSyed Muhammad Hashim
Site Supervising Intern at NESPAKSite Supervising Intern at NESPAK