Hammad Tahir Abbasi
Summary
Highly motivated professional with over5 years of diverse experience in administration, cashier supervision, sales, and customer service. Proven expertise in cash handling, policy enforcement, inventory control, and staff training. Adept at optimizing processes, enhancing customer satisfaction, and achieving sales targets. Seeking a dynamic role to contribute to organizational success and grow professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Services Manager
Day To Day International Trading LLC
06.2022 - Current
- - Supervise and lead a team of52 cashiers, ensuring efficient operations and adherence to company policies
- - Manage VAT-compliant item return/exchange processes, enhancing customer satisfaction
- - Perform daily cash/credit card reconciliations and ensure timely banking of collections
- - Train cashiers in register operations and customer service, improving overall team efficiency
- - Oversee inventory data, generate sales reports, and monitor stock levels
Office Admin
MAP Real Estate and Holiday Home
12.2021 - 06.2022
- - Responded to property inquiries via calls and WhatsApp, managing permits and ads
- - Facilitated property viewings, handled payment discussions, and created tenancy contracts
- - Managed Ejari registrations and maintained organized records for contracts, expenses, and bills
Sales Supervisor
Gulf Investment Services
12.2019 - 08.2020
- - Directed outdoor sales and marketing campaigns for McCoy Teas
- - Built relationships with supermarkets, hypermarkets, and retail outlets
- - Exceeded sales targets through promotions and public campaigns
Sales Executive
Swiss Eastern Watches
12.2017 - 12.2019
- - Achieved monthly sales targets while providing exceptional after-sales service
- - Maintained inventory and ensured optimal product display per company standards
- - Promoted trade policies and upheld brand representation in high-end markets
Education
Bachelor - Chemistry
University of Gujrat
01.2016
Intermediate - Science
Punjab College of Commerce
01.2011
Matriculation - Science
Read Foundation School AJK
01.2009
Skills
- Cash handling
- Strong work ethic
- MS Office Suite (Word, Excel, Outlook)
- Basic Software and Hardware Troubleshooting
- Typing Speed:35 WPM
- Fluent in multiple languages
- Policy enforcement
Certification
- Management Orientation Study Course (MOSC) | State Life of Pakistan
- Foundation Course of Sales | State Life of Pakistan
Languages
English: Fluent
Urdu: Fluent
Arabic: Conversational
Hindi: Conversational
Timeline
Customer Services Manager
Day To Day International Trading LLC
06.2022 - Current
Office Admin
MAP Real Estate and Holiday Home
12.2021 - 06.2022
Sales Supervisor
Gulf Investment Services
12.2019 - 08.2020
Sales Executive
Swiss Eastern Watches
12.2017 - 12.2019
Matriculation - Science
Read Foundation School AJK
- Management Orientation Study Course (MOSC) | State Life of Pakistan
- Foundation Course of Sales | State Life of Pakistan
Bachelor - Chemistry
University of Gujrat
Intermediate - Science
Punjab College of Commerce
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