Hammad Khalid
Lahore
Summary
At Landmark Developers, I spearheaded initiatives that significantly enhanced team productivity through strategic communication and adept workflow management. My expertise in MS Excel and client relationship building led to rapid resolution of customer inquiries and optimized resource use, showcasing a goal-oriented approach with tangible results in customer support excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Reply Service
Landmark Developers
02.2020 - 08.2023
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Education
Intermediate - Pre Medical
Punjab Group of Colleges
Pirmahal02.2020
Matriculation - Pre Medical
Al- Baghdad School System
PIRMAHAL 07.2018
Skills
- Goal-oriented mindset
- Client Relationship Building
- Complaint Handling
- Workflow Management
- Ms Excel
- Trading
Certification
Bedminton
Final year project exhibition
Marketing gala
Timeline
Customer Reply Service
Landmark Developers
02.2020 - 08.2023
Bedminton
Final year project exhibition
Marketing gala
Intermediate - Pre Medical
Punjab Group of Colleges
Matriculation - Pre Medical
Al- Baghdad School System
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