Microsoft Office, Microsoft Operating System,
Hammad Hussain Butt
IT Sales
Islamabad
Summary
Self-directed Branch Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in Sales management and team leadership. Innate sales abilities and customer service skills.
Overview
14
14
years of professional experience
1
1
Certification
1
1
Language
Work History
Branch Manager
1 LINK SOLUTION
09.2023 - Current
- Create strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhance branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engage employees in business processes with positive motivational techniques.
- Assess employee performance and develop improvement plans.
- Implement service improvements to enhance sales cycle.
- Meet deadlines by proactively managing individual and team tasks and streamlining processes.
- Generate financial and operational reports to assist management with business strategy.
- Maintain friendly and professional customer interactions.
Business Development Executive
1 LINK SOLUTION
03.2017 - 09.2023
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
Salesperson
1 LINK SOLUTION
02.2012 - 02.2017
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Located merchandise across various stores to address customer needs.
- Worked to build relationships with customers and built potential for additional sales.
- Logged reports, expenses, receipts, and sales in company database.
- Developed and grew leads through repeat business and customer referrals.
Customer Service Representative
Mass Telecom
10.2011 - 02.2012
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Internship Student
Pakistan Television
07.2010 - 09.2010
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted, organized, and maintained News.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
- Collaborated with senior management on new initiatives to build confidence.
Education
Master of Arts - Mass Communication
International Islamic University Islamabad
Islamabad 04.2001 -
Bachelor of Arts - Arts
Government Degree College Asghar Mall
Rawalpindi 04.2001 -
Training Course - English Language
National University of Modern Language
Islamanad 04.2001 -
Arts
Government College Asghar Mall
Rawalpindi 04.2001 -
Computer Course -
Rawalpindi College of Information Science
Islamabad 04.2001 -
Matriculation - Arts
Minaar Public School
Rawalpindi 04.2001 -
Skills
Relationship Building
undefinedSoftware
Certification
Certified Specialist Associate Sales Storage, Huawei - December 2023 to December 2025
Timeline
Certified Specialist Associate Sales Storage, Huawei - December 2023 to December 2025
12-2023
Branch Manager
1 LINK SOLUTION
09.2023 - Current
Business Development Executive
1 LINK SOLUTION
03.2017 - 09.2023
Salesperson
1 LINK SOLUTION
02.2012 - 02.2017
Customer Service Representative
Mass Telecom
10.2011 - 02.2012
Internship Student
Pakistan Television
07.2010 - 09.2010
Master of Arts - Mass Communication
International Islamic University Islamabad
04.2001 -
Bachelor of Arts - Arts
Government Degree College Asghar Mall
04.2001 -
Training Course - English Language
National University of Modern Language
04.2001 -
Arts
Government College Asghar Mall
04.2001 -
Computer Course -
Rawalpindi College of Information Science
04.2001 -
Matriculation - Arts
Minaar Public School
04.2001 -
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