HAMMAD ALI QURESHI
Risk Analyst
Islamabad
Summary
Dedicated and organized professional with strong interpersonal skills. Reliable team player with a proactive approach to work, eager to learn, develop new skills, and take on new responsibilities across diverse roles and environments.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Underwriting Analyst
Bobtail
Islamabad (Remote)
12.2024 - Current
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Ensure adherence to internal credit policies, regulatory standards (including KYC/AML), and industry guidelines during the loan evaluation process.
- Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.
- Provide mentorship and oversight to junior underwriters, ensuring the accuracy and consistency of underwriting decisions across the team..
- Assessed emerging risks through ongoing research and monitoring of industry trends, proactively addressing potential threats before they materialized into significant issues.
- Designed and monitored underwriting scorecards and related predictability.
Risk Analyst
Motive
Islamabad (Remote)
12.2021 - 12.2024
- Conduct thorough risk assessments on various aspects of the company's operations.
- Analyze and identify potential risks, developing strategies to mitigate or eliminate them.
- Monitor market trends and changes in regulations to assess their impact on the company's risk exposure.
- Collaborate with different departments to ensure risk management strategies are implemented effectively.
- Prepare detailed reports and presentations outlining risks and recommended solutions for management review.
- Participate in creating and enhancing risk management policies and procedures.
- Utilize statistical models and data analysis techniques to assess and predict risks accurately.
Account Manager
Zones
Islamabad
02.2021 - 12.2021
- Maintaining clients IT accounts and providing assistance for any order or query.
- Secured high-value accounts through consultative selling effective customer solutions and promoting compelling business opportunities.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Managed 200+ accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Oversaw new business development and customer servicing including cold calling networking, marketing, lead generation and account servicing.
- Researched emerging industry trends new applications concepts and procedures for clients to update current training curriculum.
- Recommended brand products to customers highlighted benefits and redirected objections to secure more sales.
- Educated clients on new IT products and updated account information to maintain high standards of client service.
- Monitored customer buying trends market conditions and competitor actions to adjust strategies and achieve sales goals.
- Organized joint sales calls with current customers and outside vendors.
- Created proposals for new and repeat customer business transactions.
Inbound Customer Service Executive
TRIBE CONSULTING
06.2020 - 02.2021
- Handled inbound calls from prospective clients and tried to turn those prospects into paying customers.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
- Resolved complaints efficiently to satisfy customers and encourage future transactions.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Educated customers on company systems form completion and access to services.
- Maintained a high level of reliability by taking very little unscheduled time off.
- Input call data into the company database and generated reports for management at the end of the week.
- Helped to train new associates and also developed training manuals for existing associates being introduced to new processes.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Business Development Executive
IRTIFA GROUP
11.2018 - 11.2019
- Handling Real Estate Project Identified investment opportunities threats and challenges to accurately forecast company budget.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Developed comparison tables of Projects and services by researching product pricing ratings and performance.
- Participated in industry organization and trade shows to gather competitive and industry intelligence.
- Attending face to face meetings with the clients.
- Providing accurate and appropriate information in response to customer inquiries.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
Quality Assurance and Sales Executive
WORK Inc
06.2017 - 11.2018
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored product standards and quality-control programs.
- Provided analytical planning and coordination support on projects as assigned reviewing interpreting analyzing and illustrating data to stimulate and support enlightened decision making.
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Manage large amounts of incoming calls.
- Analyzed past sales data and team performance to develop realistic quarterly sales goals.
- Provided regular updates to team leadership on quality metrics communicating consistency problems or production deficiencies with quality and production leadership.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Sales Officer
Touchstone Communications
01.2017 - 06.2017
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Supervised, trained and mentored staff of 12 members, resulting in consistent team achievement.
- Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
- Identifying and assessing customer's needs to achieve satisfaction.
- Keep records of customer interactions process customer accounts and file documents.
Sales Executive
Airband Communications
03.2016 - 01.2017
- Managing incoming calls and customer service inquiries.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Mentored new hires resulting in stronger staff development and increased productivity.
- Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
- Developed positive performance-based internal sales and marketing culture to include mentoring staff.
- Developed relationships with clients and potential clients to improve business growth.
- Generating sales leads that develop into new customers.
- Keep records of customer interactions process customer accounts and file documents.
- Follow communication procedures guidelines and policies.
Education
Bachelor - Mass Communication
Virtual University
Skills
Microsoft Excel
Salesforce - CRM
Redash
Sales Loft
Analytics
Risk Management
Portfolio management
Trend analysis
Timeline
Underwriting Analyst
Bobtail
12.2024 - Current
Risk Analyst
Motive
12.2021 - 12.2024
Account Manager
Zones
02.2021 - 12.2021
Inbound Customer Service Executive
TRIBE CONSULTING
06.2020 - 02.2021
Business Development Executive
IRTIFA GROUP
11.2018 - 11.2019
Quality Assurance and Sales Executive
WORK Inc
06.2017 - 11.2018
Sales Officer
Touchstone Communications
01.2017 - 06.2017
Sales Executive
Airband Communications
03.2016 - 01.2017
Bachelor - Mass Communication
Virtual University
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