Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hammad Ali

Hammad Ali

Branch Manager

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Branch Manager

Charizma
08.2024 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.

Senior Sales Associate

Bareeze Man (Sefam)
03.2022 - 07.2024
  • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.

Floor Manager

FPL (Fashion Pakistan Lounge)
10.2019 - 02.2022
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
  • Evaluated staff performance regularly to identify areas for improvement or commendation.
  • Promoted sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
  • Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.

Shift Manager

OPTP (One Potato Two Potato)
01.2018 - 01.2019
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.

Cashier

Arabic Bites
03.2017 - 01.2018
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

FA

A.I.O.U
Multan
04.2001 -

Matric

Sumra Secondary School
Multan, Punjab, Pakistan
03-2017

Skills

Service excellence

Branch operations oversight

Collaborative networking abilities

Stakeholder engagement

Lead generation expertise

Performance reviews

Customer relationships

Staff management

Decision-making

Staff supervision

Sales management

Operations management

Strong team-builder

Staff training

Timeline

Branch Manager

Charizma
08.2024 - Current

Senior Sales Associate

Bareeze Man (Sefam)
03.2022 - 07.2024

Floor Manager

FPL (Fashion Pakistan Lounge)
10.2019 - 02.2022

Shift Manager

OPTP (One Potato Two Potato)
01.2018 - 01.2019

Cashier

Arabic Bites
03.2017 - 01.2018

FA

A.I.O.U
04.2001 -

Matric

Sumra Secondary School

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