RIDA Farooq
Near Railway Line Gudwal Road Wah Cantt
Summary
Talented with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
CSR, Sales
Contact Pro
03.2020 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
Education
High School Diploma -
Fg Pulic High School For Girls No 2,wah Cantt
Wah Cantt2019
High School Diploma -
Sir Syed School And College Campus 4 Wah Cantt
Wah Cantt05.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- computer proficiency
cooking
cooking in home is one of my favourite hobbies.
Languages
Urdu
Native language
English
Intermediate
B1
Timeline
CSR, Sales
Contact Pro
03.2020 - Current
High School Diploma -
Fg Pulic High School For Girls No 2,wah Cantt
High School Diploma -
Sir Syed School And College Campus 4 Wah Cantt
Similar Profiles
Nygel Pierre louisNygel Pierre louis
Call centre agent at Pro-Contact ltdCall centre agent at Pro-Contact ltd
EDITH MORALESEDITH MORALES
Customer Service Escalations Specialist at Contact Point 360Customer Service Escalations Specialist at Contact Point 360
Jauan BelcherJauan Belcher
Customer Service Representative at Contact Solutions NetworkCustomer Service Representative at Contact Solutions Network