Hamid Ahmed
Lahore
Summary
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Willing to relocate: Anywhere
Overview
16
16
years of professional experience
1
1
Certification
Work History
Coordinator Allotment Transfer & Record
Habib Rafiq (Pvt.) Ltd.-Lahore
Lahore
09.2023 - Current
- Entering customer and account data from source documents within time limits
- Compiling, verifying accuracy and sorting information to prepare source data for software
- Verify data by comparing it to source documents or files
- Sort, organize and store paperwork after entering data
- Registration and Booking of customers in software
- Issuance of Original Booking Forms to customers and comply all SOPs
- Maintaining status of pending files and completed files
- Maintain the record of monthly sales for calculation of commission as per policy
- Maintain record files of each customers
- Keeping track of defaulter customers and send reminders
- Send Cancellation notices to defaulting customers
- Coordinate with sale staff/agent for post-sale information
- Reconcile inventory and update the inventory in software accordingly
- Duly signed all documents verification from relevant department and process the transfer case
- Safe custody of Customer Files and ensure completeness in all respect
- Keep information confidential.
TRANSCRIBER / DATA EVALUATOR
TOUCH STONE COMMUNICATIONS ISLAMABAD-iSLAMABAD
12.2019 - 10.2022
- Served in Touch Stone Communication Islamabad most reputed and well-known American institute
- It was a target-based, night shift job
- Listen to the recorded calls of sales and services about the auto industry, insurance, and health to improve customer care
- Transcribe the recordings to text files
- Ensure accuracy of transcribed text.
Cash Officer / TSO
MCB BANK LIMITED-Faisalabad
Faisalabad
11.2010 - 11.2019
- Joined MCB BANK limited as third-party contractual employee in 2010 and participated in banking operations and sales
- Served at different branches MCB Abdullahpur, MCB Dhanola, MCB GoleKiryana, MCB KotKhan Muhammad, MCB Sabzi Mandi, Perform branch operations according to banking procedures, and resigned from banking as officer grade 2
- To exercise the remittances i.e
- Payment orders, demand drafts, foreign remittances, and dealing with internal and external customers
- Cash department, which includes: Cash Closing, Cash Transactions, Cash arrangement from SBP, Checking of cash transactions, Cross branch transaction, Inward and Outward clearing, Transfer transaction, Bills Departments, Local and foreign remittance, Collecting and forwarding AIOU admission forms, Issuance of chequebooks, Account opening, Special Term deposit Receipts (STDR), Custodian of Branch Security Stationary, foreign remittances and local remittances, Issuance of Cheque Book, Financial entries of Operations, Online transactions, CRM data, and STDR posting in the computer system, Implementation of directives issued by the State Bank of Pakistan and H.O, Implementation of Banking operations procedures.
DUTY OFFICER PATROLLING
SHEZADA SECURITY SERVICES (PVT) LTD.-Faisalabad
Faisalabad
09.2008 - 09.2010
- Securing the premises and personnel by monitoring patrol guards, Monitoring surveillance equipment, Performing building inspections
- Duty officer patrol teams for day and night patrolling of 130 urban plus rural guardless branches of MCB, Bank Alfalah, and Allied Bank in Faisalabad
- Ensure quick response in case of an emergency
- Advise banking staff about the company's security devices
- Make a schedule for patrolling teams during gazette holidays
- Ensure availability or backup for patrolling guards during a road accident or in case of an emergency
- Define patrolling routes for better results with less fuel consumption
- Maintain fuel logbook
- Coordination with local police and implementation of guidelines provided by police or other govt
- Security agencies.
Education
Master's in Master in Business Administration (MBA Marketing) -
Federal Urdu University Arts, Science and Technology - Al-Habib Group of College Faisalabad
08.2014
Bachelor's in COMMERCE -
THE UNIVERSITY OF PUNJAB LAHORE - Punjab Group of Colleges, Faisalabad
09.2010
Skills
- Oracle
- Branch teller module (BTS)
- CBS 85
- MS Office
- MS Excel
- Strong Listening Skills
- Customer Service
- Decision Making
- Team Management
- Marketing Analyst
- Fast and Accurate
- Development
- Innovation
Certification
Certified TSO at MCB Bank Limited
Languages
- English
- Urdu
- Punjabi
Timeline
Coordinator Allotment Transfer & Record
Habib Rafiq (Pvt.) Ltd.-Lahore
09.2023 - Current
TRANSCRIBER / DATA EVALUATOR
TOUCH STONE COMMUNICATIONS ISLAMABAD-iSLAMABAD
12.2019 - 10.2022
Cash Officer / TSO
MCB BANK LIMITED-Faisalabad
11.2010 - 11.2019
DUTY OFFICER PATROLLING
SHEZADA SECURITY SERVICES (PVT) LTD.-Faisalabad
09.2008 - 09.2010
Certified TSO at MCB Bank Limited
Master's in Master in Business Administration (MBA Marketing) -
Federal Urdu University Arts, Science and Technology - Al-Habib Group of College Faisalabad
Bachelor's in COMMERCE -
THE UNIVERSITY OF PUNJAB LAHORE - Punjab Group of Colleges, Faisalabad
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