Hameem Noor
Lahore
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Fluent in English, Japanese, and Urdu, ensuring the ability to effectively cater to a diverse range of clients and their needs. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality results. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager Spare Parts Planning
Atlas Honda Ltd.
Lahore, Pakistan
07.2022 - Current
- Assist in the development of month-wise and KPI-wise business strategies aligned with customer demand, market forecast, and competitor activities to achieve business objectives
- Closely monitor patterns and trends while conducting product-wise analysis to enhance sales
- Manage and report spare parts booking and delivery data on a daily, monthly, quarterly & biannual basis for both internal and international platforms
- Propose & develop promotional campaigns and material to enhance brand image in the local market
- Cultivate collaborative relationships with vendors, leading to efficient coordination and successful outcomes.
- Coordinate with regional teams & other departments to ensure smooth flow of operations and to ensure customer satisfaction
- Develop & assist with special projects assigned by senior management
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Japanese Technical Interpreter
Atlas Honda Ltd.
Lahore, Pakistan
12.2017 - 06.2022
- Provided real-time, accurate interpretation services in English, Japanese and Urdu for conferences, meetings, seminars, phone calls and interviews, both in person and online for over 10 departments & several group companies
- Effectively and efficiently provided interpretation and translation services for productive communication between senior management and Japanese resident staff.
- Assisted in various R&D and business enhancement projects by closely coordinating with vendors, clients, group companies, and international bases in Japan, Thailand, and China.
- Translated drawings, contracts, manuals & other texts from one language to another accurately and efficiently.
- Conducted research to ensure accurate understanding of technical terminology and colloquialisms required for smooth communication
- Developed cultural competency skills through ongoing education in cross-cultural communication techniques
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics
Japanese-English Translator
Freelance
Toyama, Japan
09.2010 - 11.2017
- Translated Japanese documents, emails, and texts into English for clients.
- Interpreted conversations between Japanese-speaking parties to facilitate communication in English.
- Edited existing translations for grammar and syntax correctness as well as accuracy of content.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Identified and resolved conflicts in translation or interpretation of words or concepts.
- Read legal documents, scientific articles or news reports and rewrote into specified language.
- Translated software technical manuals, contracts and texts to another language and culture.
Customer Care Representative
A&P Global
Kuala Lumpur, Malaysia
04.2015 - 10.2017
- Performed as the sole customer care representative catering to Japanese customers via emails, phone calls & Skype meetings
- Guided customers on products, packages and available services
- Built sustainable relationships of trust through open communication with customers
- Processed client orders while closely coordinating with vendors to ensure timely results and the desired outcome
- Ensured compliance with company policies regarding privacy laws and data protection regulations.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
Sales Assistant
Sutadonya
Tokyo, Japan
06.2013 - 03.2015
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Analyzed customer feedback data to identify areas of improvement within the store's services.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Helped customers find specific products, answered questions and offered product advice.
Education
Bachelor of Science - International Relations And Affairs
Toyama University of International Studies
Japan03-2013
Skills
- Microsoft Office (Excel, Powerpoint, Word)
- Client Management
- Business development understanding
- Product branding
- Strategic Planning
- Promotional planning
- Sales Reporting
- Marketing tactics
- Project Management
Certification
- JLPT N1
- Eiken Level 1
Languages
English
First Language
Japanese
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Timeline
Assistant Manager Spare Parts Planning
Atlas Honda Ltd.
07.2022 - Current
Japanese Technical Interpreter
Atlas Honda Ltd.
12.2017 - 06.2022
Customer Care Representative
A&P Global
04.2015 - 10.2017
Sales Assistant
Sutadonya
06.2013 - 03.2015
Japanese-English Translator
Freelance
09.2010 - 11.2017
Bachelor of Science - International Relations And Affairs
Toyama University of International Studies
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