Summary
Overview
Work History
Education
Skills
Practicalexperience
Languages
References
Timeline
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Hamdia Sarhandi

Hamdia Sarhandi

Karachi

Summary

Passion to work for diversified organization whose foundation is integrity, strength is people, style is teamwork & above all goal is excellence, where I can utilize my creative personality.

Overview

8
8
years of professional experience

Work History

Cabin Crew Member

Serene Air
12.2017 - 05.2023

As a cabin crew for domestic and international flight operations.

Registered on Aircraft, Boeing 737-800, and Airbus A330-200.

  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.

Lead Cabin Attendant

Serene Air Pvt Ltd
05.2023 - Current

Registered on aircraft B737-800 and A330-200 on both international and domestic flights.

  • Assisted passengers with special needs, creating a welcoming environment for all travelers.
  • Evaluated cabin attendant performance regularly, identifying areas for improvement, and providing constructive feedback.
  • Exceeded company targets for on-time departures through efficient performance of pre-flight duties.
  • Handled emergency situations calmly and effectively, following established protocols to ensure passenger safety.
  • Mentored junior staff members by sharing industry knowledge and best practices gained from years of experience in the field.

Montessori teacher

Hamdard Public School
03.2017 - 09.2017
  • Monitored and tracked children's progress on daily, weekly and monthly basis.
  • Observed children and interpreted classroom needs.
  • Enhanced student engagement by incorporating Montessori materials and hands-on activities into daily instruction.

Education

Matriculation -

Army Public School

Inter - undefined

PECHS girls college

B.Com -

Karachi University

Bachelor of Science - Public Administration

University of Karachi
04.2001 -

Skills

Microsoft Office

Negotiating skills

Quick learning skills

Effective listening skills

Tolerant to stressed situations

Critical thinking, decision-making and problem solving skills

Team work coordination

Reliability and punctuality

Team Leadership

Customer Service

Practicalexperience

  • Serene Air, Cabin Crew, Currently working, Registered on Aircraft Boeing 737-800 and Airbus A330-200
  • Hamdard Public School, Montessori teacher, March 2017, September 2017

Languages

English
Urdu
Pashto

References

References will be furnished as desired.

Timeline

Lead Cabin Attendant

Serene Air Pvt Ltd
05.2023 - Current

Cabin Crew Member

Serene Air
12.2017 - 05.2023

Montessori teacher

Hamdard Public School
03.2017 - 09.2017

Bachelor of Science - Public Administration

University of Karachi
04.2001 -

Matriculation -

Army Public School

Inter - undefined

PECHS girls college

B.Com -

Karachi University
Hamdia Sarhandi