Usama Safdar Abbasi

Job Responsibilities:

Previous Work Experience:

Housekeeper | Sareena Hotel, Islamabad May 2022 – March 2024

• Efficiently cleaned and maintained up to 15 guest rooms per shift, ensuring high standards of cleanliness and presentation.
• Conducted detailed inspections of rooms before guest check-in to ensure quality standards.
• Managed laundry operations, including sorting, washing, and pressing, maintaining a 95% satisfaction rate for cleanliness.
• Assisted in training new housekeeping staff, sharing best practices for cleaning techniques and guest service.
• Developed and maintained positive relationships with guests, handling requests and resolving issues with professionalism and courtesy.

Job Responsibilities:

Previous Work Experience:

Housekeeping Supervisor | Al Shafa Hospital, Islamabad 2015to 2016

• Effectively supervised a team of 20 housekeeping staff, improving overall efficiency and productivity by 15% through enhanced training and streamlined processes.
• Conducted daily inspections of patient rooms and public areas, achieving a 98% compliance rate with hospital cleanliness and sanitation standards.
• Successfully managed an inventory of cleaning supplies, reducing costs by 10% through better stock control and bulk purchasing.
• Implemented new cleaning protocols that contributed to a 20% decrease in patient complaints related to cleanliness.
• Coordinated with the infection control team to ensure all cleaning practices adhered to updated health guidelines, significantly reducing the risk of hospital-acquired infections.

Certainly! Here’s a list of job responsibilities and previous work experience for an Office Boy at Zong Call Center:

**Job Responsibilities:**

1. **Office Support:**
- Provided general administrative support, including managing incoming and outgoing mail, delivering documents and packages within the office.
- Assisted in setting up meeting rooms and ensuring they were equipped with necessary materials and refreshments.

2. **Reception and Hospitality:**
- Greeted and assisted visitors, clients, and employees with a professional and courteous demeanor.
- Managed the reception area, including answering phones, directing calls, and taking messages as needed.

3. **Office Maintenance:**
- Ensured the cleanliness and organization of common areas such as lobbies, meeting rooms, and break rooms.
- Coordinated with cleaning staff to maintain office hygiene and address any maintenance issues promptly.

4. **Supply Management:**
- Monitored and replenished office supplies, including stationery and kitchen essentials, to ensure smooth daily operations.
- Assisted in inventory management and placed orders for supplies as needed.

5. **Administrative Assistance:**
- Assisted with basic data entry, filing, and document organization to support the administrative team.
- Helped with photocopying, scanning, and printing tasks for various departments.

6. **Event Support:**
- Aided in organizing and coordinating office events, meetings, and employee functions, including setting up and cleaning up afterward.
- Provided support during corporate events by handling logistical arrangements and ensuring all needs were met.

**Previous Work Experience:**

**Office Boy | Zong Call Center**
*2011 to 2012*

- Efficiently managed daily office tasks, contributing to a well-organized and smoothly functioning work environment.
- Provided exemplary front-desk support, assisting an average of 50+ visitors and employees daily, and handling phone calls and messages with professionalism.
- Maintained cleanliness and order in common areas and meeting rooms, resulting in a consistently tidy and welcoming office space.
- Managed office supplies inventory, reducing shortages by 15% through proactive monitoring and timely reordering.
- Assisted in the coordination of office events and meetings, ensuring that all logistics were handled effectively and events ran smoothly.

Feel free to adjust these details to better match your personal experiences and accomplishments!