Travelling
HAIDER JANJUA
Operations Manager
Karachi, Sindh
Summary
Experienced manager with over 10 years of administrative expertise at a top institution. Self-motivated and results-driven, consistently excelling in both leadership and team environments. Proven ability to thrive under tight schedules and deadlines. Committed to embracing new challenges and tackling them with determination and a hands-on approach.
Overview
11
11
years of professional experience
2035
2035
years of post-secondary education
Work History
Center Head
APTECH Learning Federal B. Area Center
03.2022 - Current
- Being promoted to this designation, I am now responsible, not only for execution, but also responsible for “Planning” strategies for Business Growth
- Devising Year Growth Plans
- Provide Budgets for the Year
- Provide plans for Marketing and its execution
- Critical Decision making to make sure that growth goals are achieved
- Make sure that all the departments were working up-to-the mark
- Enhanced Center performance by implementing innovative operational strategies and streamlining processes.
- Business Development and Marketing
- Devising 'Yearly Growth Plans' and designing strategies for the accomplishment of these growth plans over the year
- Make sure that business operations keep running smoothly
- Evaluated staff performance regularly to identify areas of improvement and provide constructive feedback for professional growth.
- Cultivated a positive learning environment by fostering collaboration among staff members and promoting professional development opportunities.
- Cost effective allocation of resources to make sure that every operation flows smoothly
- Rewarded, coached, counseled and disciplined employees.
- Maintaining all the financial reports of the Center
- Conducted regular staff meetings to obtain feedback on important issues.
- Cost and benefit analysis is a repetitive task for this department
- Ensuring Quality in every outcome
- Increased customer satisfaction through exceptional service delivery and timely resolution of issues.
Center Manager
APTECH LEARNING Federal B. Area Center
09.2015 - 02.2022
- Being promoted to this designation, I was a leading figure for Academics, Marketing and Accounts
- Leading all the departments under my supervision
- Execution of growth plans devised by the Director/Business Partner
- Manage all the running Operations of the Center
- Mentor to all the staff
- Make sure that all the departments were working up-to-the mark
- Supervising One to all operations of the office
- Ensuring that all the operations of the center are carried out smoothly
- Conduct meetings timely and sort challenges faced by every department
- Procurement and training of staff
- Conducting interviews and hiring new staff as per every department requirement
- Training/Mentoring newly hired staff
- Conducting timely performance evaluation of new staff
- Coaching and developing existing employees
- Dealing with performance problems and terminations
- Supporting problem resolution and decision-making
- Conducting timely performance evaluations and coaching again if needed
- Monitoring performance and initiating action to strengthen results
- Keeping the staff motivated by awarding achievements
- Planning and goal-setting for future periods
- Translating corporate goals into functional and individual goals
- Ensure that every department is on track towards the achievement of monthly targets
- To make sure that the Business is generating healthy Business Development figures
- Corroborate with the marketing department in deciding what appropriate marketing activities should be carried out
- Planning the executions of marketing activities of the center
- Making sure that the student is satisfied with the services provided
- Generate new ideas to keep the students engaged in different curricular and extra-curricular activities
- Planning seminars and workshops every month
- Providing mentoring, advice and support to students on a personal level
- Auditing
- Evaluating each department performance
- Make sure that all the SOP’s are followed
- Make sure that all the Quality Standards are maintained in every department
- I was also deployed at other Centers to audit their operations
Center Academic Head
APTECH LEARNING Federal B. Area Center
07.2014 - 08.2015
- Being CAH I was responsible for all academic activities and operations in the center
- Ensure the adequacy of the classroom infrastructure
- Ensuring readiness of faculty
- Plan future faculty hiring with the CH/CM
- Recruited highly qualified faculty members who contributed to a positive school culture focused on student success.
- Conduct or organize regular faculty training sessions and maintain required documents
- Ensure Quality in Academics
- Conducting regular “Student Feedback”
- Implemented assessment tools to track student progress over time, allowing for data-driven instruction adjustments as needed.
- Analyzing failure ratios and taking appropriate actions
- Batch management
- Monitor conduct of scheduled sessions
- Monitor and perform detailed analysis on student attendance
- Prepare schedules for all assessments e.g IT, Semester End Exam, projects
- Ensure project/eProject process (requisition, assignments, presentation, and submission)
- Personally conduct/supervise all External Exams
- Ensure necessary documentation are maintained
- Timely close all semesters & courses
- Create a system of tracking and consolidating all PS/Certs
- Monthly Academics Review
- Reporting to FSO
- Conducting seminars
- Once in every quarter, conducted career counseling sessions for students to motivate them to work hard
- Arranging recruitment drives for students
- Student Placements
- Get Students ready for interviews
- Lift the graph of Monthly performance report
Education
Digital Marketing Course -
IDMPakistan
MBA - Supply Chain Management
Karachi University Business School
01.2017 - Current
BBA - SCM and Marketing
SZABIST
01.2014 - 12.2014
A ’Levels - Mathematics, Accounts and Economics
Foundation Public School
01.2010 - 12.2010
Skills
Training, Coaching & Mentoring
undefinedPersonal Information
- Father's Name: Tahir Islam Janjua
- Date of Birth: 07/28/92
- Marital Status: Married
Accomplishments
- Center achieved the “Last Mile Challenge” for the year 2022
- Massive increase in business revenue. Increased from 2.2 Million to 5.7 Million in two years.
- Achieved the Year Target of 2022
Interests
Marketing
Playing with AI
Baking
Timeline
Center Head
APTECH Learning Federal B. Area Center
03.2022 - Current
MBA - Supply Chain Management
Karachi University Business School
01.2017 - Current
Center Manager
APTECH LEARNING Federal B. Area Center
09.2015 - 02.2022
Center Academic Head
APTECH LEARNING Federal B. Area Center
07.2014 - 08.2015
BBA - SCM and Marketing
SZABIST
01.2014 - 12.2014
A ’Levels - Mathematics, Accounts and Economics
Foundation Public School
01.2010 - 12.2010
Digital Marketing Course -
IDMPakistan
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