I am a technology and software solutions obsessed Business Analyst cum Product Manager with diversified experience exceeding 9 years. I have worked for Global Companies and successfully delivered projects to world leaders in the auto-finance space. Currently, I am spearheading the SAAS product development in Netsol Technologies Inc. providing financing software solutions to Fortune 500 customers.
TECHNICAL EXPERTISE
Role: Global Product Owner
In the role of Global Product Owner Leasing & Finance, his responsibilities are:
• Collaborated with clients to understand their processes and engaged in consultations to analyze their current business operations, resulting in the identification of key areas for improvement and optimization.
• Persuasively advocated for the implementation of improved business processes aligned with our product, leading to increased efficiency and streamlined operations for our clients.
• Supervised and guided analysts in conducting operational, financial, and strategic analyses for both new and existing business opportunities and projects, ensuring high-quality deliverables and successful outcomes.
• Managed and performed various business analysis tasks, including documenting business requirements, coordinating development efforts, and staying updated on the latest tools, technology, and methodologies, resulting in the successful delivery of leasing and financial software solutions under the Mercedes Benz transformation program generating revenues of more than $100M.
• Collected and interpreted data to provide expert advice and insightful customer analysis, enabling data-driven decision-making and strategic planning for our clients.
• Conducted customer-centric analyses to support customer strategies and address specific business needs, resulting in tailored solutions that meet the unique requirements of Fortune 500 Auto Fintech clients.
• Actively participated in user group meetings, proof-of-concept (POC) sessions, demonstrations, and pre-project strategy phases to understand requirements thoroughly, facilitating effective project planning and execution.
• Transformed acquired knowledge into automated processes that enhanced the value and functionality of our product, contributing to its continuous improvement and market competitiveness.
• Offered business-related training and mentoring to internal and external stakeholders, ensuring a deep understanding of our product and its benefits among key stakeholders.
• Documented extensive knowledge of diverse business domains obtained from numerous clients, countries, and regions and shared it internally with our teams, promoting cross-functional learning and enhancing our organization's overall expertise.
Role: Presales Consultant
In the Presales Consultant role, his responsibilities are:
• Researching and building relationships with new and existing clients.
• Preparing and executing strategies for cross-selling and upselling.
• Planning approaches and pitches that speak to clients' needs, concerns, and objectives.
• Running parallel activities of getting POC solutions developed, responding to requests for information (RFI)/requests for proposal (RFP), conducting technical and business presentations, consultancy workshops, and creating company and product profiles.
• Presenting to and consulting with mid and senior-level management on business trends with a focus on developing new services, products, and distribution channels.
• Using knowledge of the market and competitors to identify and develop the company's unique selling propositions and differentiators.
Role: Business Analyst
In the role, his responsibilities were:
• Manage and guide an energetic team of BAs in operational, financial, strategic and business need analysis of new opportunities as well as the maintenance of all existing clients in multiple Regions (Europe, UK, Australia, New Zealand, North & South America, and South Africa.)
• Market research, documentation of requirements, and elicitation to different stakeholders to identify and incorporate the new features in the product.
• Spearheaded creation, consolidation, and organization of complete product requirements for NETSOL’s NextGen product, which is the strength of the company’s revenue.
• Strategize and conduct Consultancy Workshops, Company & Product Profiles, and coordination with Sales & Delivery to bridge the gap & come up with business solutions that satisfy our clients.
• Provide business-related training; mentor business as well as other internal teams; Document business domain & diverse knowledge conceived from several clients/countries/regions and partaking with internal teams.
Role: Presales Consultant
In the Presales Consultant role, his responsibilities were:
• Gathered and analyzed detailed customer requirements, collaborating with the technical team to determine feasibility.
• Prepared and presented customized proposals, addressing specific customer needs and emphasizing the value proposition.
• Coordinated and supported the development and execution of proof of concept projects.
• Provided technical guidance and support to the sales team, addressing customer inquiries and objections.
• Conducted competitive analyses to highlight unique selling points and stay informed about industry trends.
• Built and maintained strong relationships with potential and existing clients, acting as a trusted advisor.
• Collaborated effectively with cross-functional teams to ensure seamless execution of sales strategies.
Role: Business Analyst
In the role, his responsibilities were:
• Consulted with users to analyze, refine, and document business requirements in the form of RS documents, user stories, use cases, and acceptance criteria for software projects.
• Acted as a liaison between end users and development teams, translating requirements and providing subject matter expertise.
• Reviewed operational procedures, mapped current processes, identified best practices, and recommended improvements in an Agile environment.
• Assisted in developing project definitions, functional specifications, and project plans for new systems.
• Played a key role in project delivery, including clarifying requirements, reviewing specifications, preparing and reviewing test cases, conducting scenario testing, training the UAT team, and maintaining requirement traceability throughout the SDLC.
Role: Presales Executive
In the Presales Executive role, his responsibilities were:
• Engaged with potential clients to understand their business needs, challenges, and objectives.
• Orchestrate new business leads by responding to RFI and RFP
• Conducted product demonstrations and presentations to showcase software solutions.
• Gathered and analyzed business requirements for a variety of projects, including new product development, system enhancements, and process improvement.
• Developed and communicated solutions to business problems, in comprehensive Requirement Specification Documents.
• Worked with a variety of stakeholders, including business users, technical staff, management and clients to successfully close the requirements and ensure the timely delivery of the project.
• Successfully delivered multiple projects on time and within budget
Key Contributions and Endeavors:
• Distinctions in three consecutive national Business Presentation Skills Competitions representing Crowe Pakistan.
• Finalization of more than 15 risk and assurance engagements in three years.
• Advocated and implemented small, hyper-focused teams that resulted in better efficiency and reduced costs.
• Fast track promotions to supervisory role by active involvement in business development, process improvement and team leadership initiatives.
• Assistance in landing clients by active involvement in submitting targeted proposals
Job Description: