Hafsah Abid
Kamoke
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
6
6
years of professional experience
Work History
Project Manager
Grow10X
Brisbane, Australia
10.2022 - Current
- Develop and maintain relationships with customers
- Handle over 30 inbound calls per day and maintain a conversion rate of 15%
- Cold email campaigns to customers following up with them about their purchase
- Arrange meetings with prospective customers
- Generated weekly reports outlining progress towards goals and highlighting any potential risks or issues.
- Led monthly meetings with stakeholders from sales, marketing, product, and operations teams.
- Performed detailed analysis of customer journey maps in order to identify opportunities for improvement.
- Developed and executed lead generation strategies to increase qualified leads by 50%.
- Engaged in market research and generated new leads by cold-calling and emailing prospects
- Utilized CRM systems for tracking and reporting on key metrics such as cost per lead and close rate.
- Conducted testing of various landing pages, emails, and other materials for higher conversion rates.
- Researched best practices in digital marketing and applied those insights into our overall strategy.
- Analyzed customer data to identify trends in the market that could be used for targeted campaigns.
- Provided training sessions on how to use tools such as Hubspot for efficient lead management.
- Implemented automated workflows within the CRM system to streamline workflow and improve efficiency.
- Created and implemented effective lead nurturing campaigns with email marketing, content marketing, webinars, and other tactics.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Virtual Research Assistant
Free Lancing
Remote Work, Pakistan
03.2018 - 09.2022
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
- Maintenance of databases during conduction of research activities.
- Created graphs, spreadsheets and presentation slides to help researchers present findings.
- Managed multiple research projects simultaneously while ensuring accurate record keeping.
- Developed and maintained spreadsheets and questionnaires.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Cold emailing list generation
- Content review through Data Integration and Quality Assurance.
- CRM data updating and maintenance.
Education
Bachelor of Science - Information Technology
University of The Punjab
Gujranwala, Punjab07-2019
Associate of Science - Engineering (Pre-Engineering)
Punjab College of Engineering
Gujranwala, Punjab07-2015
High School Diploma -
New Science Foundation High School
Kamoke, Gujranwala07-2012
Master of Science - Project Management
University of Liverpool John Moores
London, UKSkills
- Strategic Planning
- Data Analysis
- Staff Training and Mentoring
- Sales Reporting
- KPI Analysis
- Pipeline Management
- Lead Generation
- Sales Team Training
- Market Research
- Prospecting Skills
- Excellent Communication Skills
- Salesforce
- Brand-Building Strategies
- Verbal and Written Communication
- Market Research, Forecasting, and Analysis
- Database Management
- Continuous Improvements
- Cold emailing
Languages
Urdu
First Language
English
Proficient (C2)
C2
Accomplishments
Sep 2011 I have won the English Debate Competition for my school at district level twice in Sep 2011. By winning the competition I brought the limelight to the schooling institute.
Affiliations
- Blood Donation Camp
The successful organization of the Blood Donation Camp at University of the Punjab exemplifies the power of collective action and community engagement in addressing pressing societal needs. This initiative not only made a tangible difference in addressing blood shortages but also served as a catalyst for fostering a culture of compassion and service within the university ecosystem. Moving forward, it serves as a shining example of the positive impact that can be achieved through collaborative efforts and proactive outreach initiatives.
- Awareness Campaign Manager
Arranged campaigns for the institute of University of Punjab by providing help to curtail the spread of COVID-19.
References
References available upon request.
Timeline
Project Manager
Grow10X
10.2022 - Current
Virtual Research Assistant
Free Lancing
03.2018 - 09.2022
Bachelor of Science - Information Technology
University of The Punjab
Associate of Science - Engineering (Pre-Engineering)
Punjab College of Engineering
High School Diploma -
New Science Foundation High School
Master of Science - Project Management
University of Liverpool John Moores
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