MS- OFFICE
Hafsa Rafiq
Strategic Customer Service & Social Media Specialist | Hospitality Management |
Karachi, Pakistan
Overview
2
2
years of professional experience
2
2
Languages
Work History
Sales Representative
Cambridge Energy Solutions
09.2023 - 11.2023
Business Development Executive
Arthur Lawrence
05.2023 - 09.2023
Nurturing relationships with clients
Conduct sales meetings
Business strategy practices
Identifying new business opportunities
Brand Ambassador
Phillip Morris
11.2022 - 12.2022
Communication
Promoting company products
Customer experience
Educating customers about products
Customer Service Representative
Ibex Pakistan
11.2021 - 10.2022
Answering inbound callers
Handling customer complaints
Resolving customer issues
Respond to the needs of customers
Sales Representative
TCurve ( Axact)
01.2022 - 04.2022
Achieve sales targets
Meets or exceeds sales quotas
Contact new and existing customers
Education
Bachelor of Science - Mass Communication
Iqra University
Karachi, Pakistan 04.2001 -
Hotel Management Diploma - Hospitality
Crown Q Institute
Karachi, Pakistan 04.2001 -
High School Diploma -
BAMM PECHS WOMEN COLLEGE
KARACHI, PAKISTAN 04.2001 -
High School Diploma -
Jawahir Al Riyad International School, Riyadh
Riyadh, Saudi Arabia 04.2001 -
Skills
Lead Generation
undefinedSoftware
SOCIAL MEDIA HANDLING
COMPUTER LITERATE
Interests
Acting and Modeling
Makeup Enthusiast
Foodie
Socializing
Timeline
Sales Representative
Cambridge Energy Solutions
09.2023 - 11.2023
Business Development Executive
Arthur Lawrence
05.2023 - 09.2023
Brand Ambassador
Phillip Morris
11.2022 - 12.2022
Sales Representative
TCurve ( Axact)
01.2022 - 04.2022
Customer Service Representative
Ibex Pakistan
11.2021 - 10.2022
Bachelor of Science - Mass Communication
Iqra University
04.2001 -
Hotel Management Diploma - Hospitality
Crown Q Institute
04.2001 -
High School Diploma -
BAMM PECHS WOMEN COLLEGE
04.2001 -
High School Diploma -
Jawahir Al Riyad International School, Riyadh
04.2001 -
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