Summary
Overview
Work History
Education
Skills
Languages
Certification
reading books
Timeline
Hi, I’m

Hafsa Khaleeq

Refractionist
Karachi, Sindh,Pakistan
Hafsa Khaleeq

Summary

Driven Refractionist Specialist with a proven track record at Unemployment, enhancing customer satisfaction and streamlining project completion. Excelled in quality assurance and expert problem-solving, fostering strong client relationships and achieving goals efficiently. Skilled in emergency response and customer relations, demonstrating significant improvements in service delivery.

Overview

3
years of professional experience
1
Certification

Work History

Refractionist as a Work for Optometrist

Pob Eye Hospital
12.2021 - 03.2022

Job overview

  • Provided exceptional customer service by addressing any concerns or questions regarding eye care procedures or products.
  • Collaborated with optometrists to develop customized treatment plans for patients with specific vision needs.
  • Enhanced team collaboration by actively participating in staff meetings, sharing ideas, and providing constructive feedback on clinic operations.
  • Facilitated smooth daily operations within the clinic by coordinating staff schedules, allocating resources efficiently to meet patient demands.

Unemployment

Refractionist Specialist
01.2019 - 12.2020

Job overview

  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.

Education

Lrbt School of Paramedicine(sop)
Karachi, Sindh, Pakistan

High School Diploma
04.2001

University Overview

  • [Number] Minimum Average
  • [PAT or SAT] [Number] Score
  • Dean's List, [Semester, Year]
  • Degree Awarded with [Honors]
  • [Number] GPA

Skills

Customer Relations

Quality Assurance

Root Cause Analysis

Expert Problem Solving

Emergency Response

Languages

urdu
Native language
english and french
Beginner
A1

Certification

Provisional

reading books

"My most recent read was a guide to learning French. I am attempting to learn the language through multiple individual techniques, such as through books and video lectures. I believe in ongoing self-improvement and gaining new talents are really important to me.My passion for acquiring new learning often extends to my workplace. Almost a year ago, I was pursuing my internship at a radio station. My responsibilities involved basic support tasks like retrieving, organising and uploading files to the website. I desired to learn about the station's many positions and requested my mentor for assistance in doing so. Within four weeks, I gained sufficient knowledge and expertise to operate the teleprompter for several new shows."

Timeline

Provisional

12-2024

Pob Eye Hospital

Refractionist as a Work for Optometrist
12.2021 - 03.2022

Refractionist Specialist

Unemployment
01.2019 - 12.2020

Lrbt School of Paramedicine(sop)

High School Diploma
04.2001
Hafsa KhaleeqRefractionist