HAFSA ASHRAF
Summary
Administrative support with background supporting education finance and office workflow. Maintain exam records, classroom management logs, and confidential documentation for accurate reporting. Schedule appointments and reconcile bank activity to ensure timely, reliable service.
Overview
3
3
Languages
1
1
Certification
13
13
years of professional experience
Work History
Receptionist
Salon
Faisalabad
03.2025 - Current
- Coordinated guest flow through reception and service areas, improving client experience and operational efficiency.
- Managed scheduling and calendar changes for stylists and clients, ensuring seamless appointment bookings.
- Handled incoming phone calls and communicated messages promptly to salon staff.
- Processed client check-ins and confirmed service information, facilitating smooth operations at the front desk.
- Oversaw appointment booking and confirmation to maintain reliable client service.
Accountant
HBL Bank
Faisalabad
03.2024 - 03.2025
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports, enhancing accuracy in financial tracking.
- Prepared monthly closing entries for multiple companies to facilitate timely financial reporting.
- Maintained current knowledge of Generally Accepted Accounting Principles, ensuring compliance in financial practices.
Computer Data Entry Operator
Safi Hospital
Faisalabad
03.2022 - 03.2024
- Streamlined documentation workflows with MS Office, improving efficiency in data entry, printing, and administrative file preparation.
- Resolved missing data issues by coordinating with nurses and clerks, eliminating record gaps and ensuring data integrity.
- Organized electronic chart filing to enhance access to patient information, supporting timely and informed decision-making.
- Delivered accurate data records by reviewing, correcting, deleting, or reentering information.
- Protected sensitive customer information records through careful confidentiality practices.
- Produced reliable hospital database entries through careful patient record verification.
Exams Controller
Refulgent Public School
Faisalabad
03.2020 - 03.2022
- Coordinated examination schedules and maintained records, facilitating seamless academic operations.
- Directed examination activities, ensuring accurate assessment records aligned with academic standards.
- Supervised staff operations, overseeing hiring, training, and performance evaluation to enhance team effectiveness.
- Managed school budgets and tracked expenditures, ensuring financial accountability at Refulgent Public School.
Teacher
Refulgent Public School FSD
Faisalabad
03.2014 - 03.2020
- Student learning progressed through clear instruction and consistent classroom supervision.
- Developed student-centered activities to foster engagement and clarity in lessons.
- Supported behavior management and assessments to foster positive classroom climate.
- Communicated regularly with parents on student progress and classroom expectations to strengthen involvement.
Education
B.Ed -
Government College & University
Faisalabad01-2016
B.A. - Psychology
Government College & University
Faisalabad01-2014
F.A. - IT
BISE
Faisalabad01-2012
Matric - Science
BISE
Faisalabad01-2009
Skills
- Reception Operations
- Booking Coordination
- Calendar coordination
- Client Interaction
- Customer service
- Office support
- Admin support
- Document management
- Data management
- Data Entry
- Microsoft Office
- Internet & Email Operations
- Computer Operations
- Workflow Coordination
- Team Coordination
- Client support
- Administrative assistance
- Communication
- Customer Satisfaction
- Administrative assistance
- Microsoft Office
Personal Information
Certification
Girl Guide Certificate (2012–2014), Fahmi Quran Course Certificate, Training Certificate — Punjab Emergency Service Rescue 1122
LANGUAGES
- English
- Urdu
- Punjabi
- Hindi
- English
- Urdu
- Hindi
Languages
English
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Receptionist
Salon
03.2025 - Current
Accountant
HBL Bank
03.2024 - 03.2025
Computer Data Entry Operator
Safi Hospital
03.2022 - 03.2024
Exams Controller
Refulgent Public School
03.2020 - 03.2022
Teacher
Refulgent Public School FSD
03.2014 - 03.2020
B.Ed -
Government College & University
B.A. - Psychology
Government College & University
F.A. - IT
BISE
Matric - Science
BISE