Hafiz Muhammd Noman
Operations Manager
Vehari
Summary
Experienced and self-motivated Operations Manager bringing forth over five years of experience serving as an effective Manager in Staffing & Recruitment Industry. Adept in all aspects of Operations management including planning, budget management, and coordinating all working parts of a company. Experienced in leading teams of Digital Marketing, Human Resource, Information Technology & Finance professionals to meet and exceed the KPIs.
Overview
11
11
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Operations Manager
DaoDe Search, Shanghai
Shanghai
07.2022 - Current
- Successfully leading all daily operational aspects in the HR, Marketing, Finance and IT Departments
- Managing and evaluating workflow and productivity, making changes where necessary
- Developing and implementing performance standards and procedural changes to drive productivity and quality
- Maintaining extremely well organized records and handling all company matters with confidentiality and the application of company standards.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Corporate & Support Manager
DaoDe Search
Shanghai
11.2021 - 07.2022
- Coordinated with consultants and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Collected information about company objectives and employee deficiencies in order to assess training needs.
- Maintained records on attendance and participation.
- Developed and responded to incoming and outgoing correspondence.
- Diversity and Inclusion
- Maintained documentation of all systems, software, and hardware.
System & Database Administrator
DaoDe Search, Shanghai
Shanghai
10.2021 - 11.2021
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Migrated data from legacy system to Gllue databases.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Established network specifications and analyzed workflow, access, information and security requirements.
Customer Support Specialist
Transworld Home
Lahore
03.2020 - 09.2021
- Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work
- Worked with Customer Service and Product Development departments to enhance overall customer experience.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved concerns with products or services to help with retention and drive sales.
ESL Lecturer
Shaanxi Institute of Science and Technology, Xi'an
Xi'an
12.2018 - 12.2019
- Provided optimal instruction and academic support to students
- Planned group work to encourage team-building skills
- Attended workshops and classes to further my professional skills.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed activities and integrated technology to diversify instruction.
IT Administrator & Lecturer
KAIMSInternational Institute, Multan
Multan
12.2016 - 08.2018
- Worked to constantly improve information technology systems and infrastructure
- Worked as a lecturer of computer science and taught multiple subjects too.
Founder & Director
Virtual School
Online
12.2016 - Current
- To teach computer related subjects and courses
- The virtual school was started in 2016 mainly for the online tuition and assignments to help foreign students
- But now we are providing our services to UK, USA, Canada, Australia, UAE etc.
- Our services include:
- Training on different courses,
- Online tuition,
- Assisting in Assignments and projects
- Assisting in writing SCI, SCI E, Review papers on all the subjects and much more.
Education
Master of Science - Information and communication Engineering
Xi'an University of Electronic Science And Technology
Xi'an China 8 2018 - 7 2022
Bachelor of Science - Telecommunication System
Bahauddin Zakariya University
Multan Pakistan 9 2012 - 10 2016
Skills
Management information systems
Employee relations and conflict resolution
Operations management
Customer relations specialist
Superb time management skills
Search Engine Optimization
Expense reports
Certification
Cisco Certified Network Associate
Timeline
Operations Manager
DaoDe Search, Shanghai
07.2022 - Current
Corporate & Support Manager
DaoDe Search
11.2021 - 07.2022
System & Database Administrator
DaoDe Search, Shanghai
10.2021 - 11.2021
Customer Support Specialist
Transworld Home
03.2020 - 09.2021
ESL Lecturer
Shaanxi Institute of Science and Technology, Xi'an
12.2018 - 12.2019
IT Administrator & Lecturer
KAIMSInternational Institute, Multan
12.2016 - 08.2018
Founder & Director
Virtual School
12.2016 - Current
Master of Science - Information and communication Engineering
Xi'an University of Electronic Science And Technology
8 2018 - 7 2022
Bachelor of Science - Telecommunication System
Bahauddin Zakariya University
9 2012 - 10 2016