Hafiz Muhammd Noman
Operations Manager
Vehari
Summary
Experienced and self-motivated Operations Manager bringing forth over five years of experience serving as an effective Manager in Staffing & Recruitment Industry. Adept in all aspects of Operations management including planning, budget management, and coordinating all working parts of a company. Experienced in leading teams of Digital Marketing, Human Resource, Information Technology & Finance professionals to meet and exceed the KPIs.
Overview
11
11
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Operations Manager
DaoDe Search, Shanghai
Shanghai
07.2022 - Current
- Successfully leading all daily operational aspects in the HR, Marketing, Finance and IT Departments
- Managing and evaluating workflow and productivity, making changes where necessary
- Developing and implementing performance standards and procedural changes to drive productivity and quality
- Maintaining extremely well organized records and handling all company matters with confidentiality and the application of company standards.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Corporate & Support Manager
DaoDe Search
Shanghai
11.2021 - 07.2022
- Coordinated with consultants and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Collected information about company objectives and employee deficiencies in order to assess training needs.
- Maintained records on attendance and participation.
- Developed and responded to incoming and outgoing correspondence.
- Diversity and Inclusion
- Maintained documentation of all systems, software, and hardware.
System & Database Administrator
DaoDe Search, Shanghai
Shanghai
10.2021 - 11.2021
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Migrated data from legacy system to Gllue databases.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Established network specifications and analyzed workflow, access, information and security requirements.
Customer Support Specialist
Transworld Home
Lahore
03.2020 - 09.2021
- Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work
- Worked with Customer Service and Product Development departments to enhance overall customer experience.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved concerns with products or services to help with retention and drive sales.
ESL Lecturer
Shaanxi Institute of Science and Technology, Xi'an
Xi'an
12.2018 - 12.2019
- Provided optimal instruction and academic support to students
- Planned group work to encourage team-building skills
- Attended workshops and classes to further my professional skills.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed activities and integrated technology to diversify instruction.
IT Administrator & Lecturer
KAIMSInternational Institute, Multan
Multan
12.2016 - 08.2018
- Worked to constantly improve information technology systems and infrastructure
- Worked as a lecturer of computer science and taught multiple subjects too.
Founder & Director
Virtual School
Online
12.2016 - Current
- To teach computer related subjects and courses
- The virtual school was started in 2016 mainly for the online tuition and assignments to help foreign students
- But now we are providing our services to UK, USA, Canada, Australia, UAE etc.
- Our services include:
- Training on different courses,
- Online tuition,
- Assisting in Assignments and projects
- Assisting in writing SCI, SCI E, Review papers on all the subjects and much more.
Education
Master of Science - Information and communication Engineering
Xi'an University of Electronic Science And Technology
Xi'an China 8 2018 - 7 2022
Bachelor of Science - Telecommunication System
Bahauddin Zakariya University
Multan Pakistan 9 2012 - 10 2016
Skills
Management information systems
undefinedCertification
Cisco Certified Network Associate
Timeline
Operations Manager
DaoDe Search, Shanghai
07.2022 - Current
Corporate & Support Manager
DaoDe Search
11.2021 - 07.2022
System & Database Administrator
DaoDe Search, Shanghai
10.2021 - 11.2021
Customer Support Specialist
Transworld Home
03.2020 - 09.2021
ESL Lecturer
Shaanxi Institute of Science and Technology, Xi'an
12.2018 - 12.2019
IT Administrator & Lecturer
KAIMSInternational Institute, Multan
12.2016 - 08.2018
Founder & Director
Virtual School
12.2016 - Current
Master of Science - Information and communication Engineering
Xi'an University of Electronic Science And Technology
8 2018 - 7 2022
Bachelor of Science - Telecommunication System
Bahauddin Zakariya University
9 2012 - 10 2016
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