Hafiz Muhammad Tariq
Operations Executive
Summary
Resourceful Operations Executive with [10] years of experience working in domestic and international positions. Hardworking professional leader skilled in both strategic planning and tactical execution. Experienced in financial management, operations, hiring and development. Talented at building collaborative partnerships and supporting employees in achieving professional success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Operations Executive
Zajel Courier Service
Dubai
07.2016 - 07.2022
- Increased company profits through performance optimization strategies and efficiency improvements.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Assigned delegates to manage high volume of e-mails and call transfers.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Handling All JAFZA admin work related Dubai Trade.
Import AND Export In Charge
Immediate Courier Express LLC
Dubai
07.2012 - 06.2016
- Developed team communications and information for meetings.
- Created plans and communicated deadlines to complete projects on time.
- Conducted research, gathered information from multiple sources and presented results.
- Monitored company inventory to keep stock levels and databases updated.
- Handled [50 to 70] calls per day to address customer inquiries and concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Carried out day-to-day duties accurately and efficiently.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Well Experience to process shipments through *DHL* FedEx FSM software. ARAMEX Click to Ship.
- Handling Express Mode of shipments
- Connecting shipments with Air Freight Mode with co-loaders
- Handling Clearance
- Handling Land Transport shipments all over GCC Region
Education
High School Diploma -
Iqra Huffaz Boys Secondary School
Karachi Pakistan 06.2006 - 06.2008
Intermediate - Science
Intermediate
Karachi Pakistan 02.2010 - 03.2012
Skills
Strategic planning and execution
Process improvements
Staff training/development
Product development
Delegation
Profitability and revenue generation
Timeline
Operations Executive
Zajel Courier Service
07.2016 - 07.2022
Import AND Export In Charge
Immediate Courier Express LLC
07.2012 - 06.2016
Intermediate - Science
Intermediate
02.2010 - 03.2012
High School Diploma -
Iqra Huffaz Boys Secondary School
06.2006 - 06.2008