Hafiz Asad Feroz
Lahore, Punjab
Summary
Results-driven E-commerce Account Manager with 6 years of experience providing end-to-end marketplace and store management for clients in the UK, US, and Canada. Skilled at managing multiple client accounts at the same time across Amazon, Walmart, eBay, Etsy, Mercari, TikTok Shop, and KDP. Experienced in account creation and approvals, product listing and SEO, order management, advertising on Meta, TikTok, and Pinterest, account reinstatement, brand building, and Shopify store development. Created 200+ client accounts, reinstated 50+ suspended accounts, and scaled client businesses from zero to millions of dollars in annual sales, delivering 20% to 40% ROI. Strong focus on growing sales and keeping accounts healthy and compliant.
Overview
2
2
Languages
6
6
years of professional experience
Work History
E-commerce Account Manager
Brand Mart Ltd
Lahore, Pakistan
08.2026 - Current
- Managed end-to-end e-commerce accounts for UK, US, and Canada clients, ensuring seamless account setup and daily operations
- Ran and optimised advertising campaigns, driving sales growth and maximising return on investment
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Handled inventory, order processing, pricing, and customer communications to maintain account health and enhance customer satisfaction
- Monitor account performance and resolve policy, suspension, and reinstatement issues
E-commerce Account Manager
Zee Apperal Ltd
Lahore, Pakistan
01.2025 - Current
- Managed e-commerce accounts for UK, US, and Canada clients, overseeing account setup and daily operations
- Ran and optimised advertising campaigns to increase sales and enhance ROI
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Handled inventory, order processing, pricing, and customer communications to maintain account health and ensure customer satisfaction
- Monitor account performance and resolve policy, suspension, and reinstatement issues
E-commerce Account Manager
Being Artist Ltd
Lahore, Pakistan
03.2024 - Current
- Managed e-commerce accounts for UK, US, and Canada clients, overseeing account setup and daily operations to ensure seamless performance
- Ran and optimised advertising campaigns to drive sales growth and maximise return on investment
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Handled inventory, order processing, pricing, and customer communications to maintain account health and enhance customer satisfaction
- Monitor account performance and resolve policy, suspension, and reinstatement issues
E-commerce Account Manager
16293611 Canada Inc
Lahore, Pakistan
09.2023 - Current
- Manage end-to-end e-commerce accounts for UK and US, Canada clients, from account setup to daily operations
- Executed and optimised advertising campaigns to drive sales growth and enhance return on investment
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Managed inventory, order processing, pricing, and customer communications to maintain account health and enhance customer satisfaction
- Monitored account performance, addressed policy issues, and facilitated account reinstatement processes
E-commerce Account Manager
The Aizal's LLC
Lahore, Pakistan
01.2022 - Current
- Managed end-to-end e-commerce accounts for UK, US, and Canada clients, overseeing account setup and daily operations to ensure seamless performance
- Ran and optimised advertising campaigns, increasing sales and maximising ROI through targeted strategies
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Handle inventory, order processing, pricing, and customer messages to keep accounts healthy and customers satisfied
- Monitored account performance, resolving policy, suspension, and reinstatement issues to maintain compliance and customer trust
E-commerce Account Manager
Billing By Choice LLC
Lahore, Pakistan
06.2022 - 12.2025
- Managed end-to-end e-commerce accounts for UK, US, and Canada clients, overseeing account setup, daily operations, and customer satisfaction
- Ran and optimised advertising campaigns to drive sales growth and maximise return on investment
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Managed inventory levels, order processing, pricing, and customer communications to maintain product availability and enhance account health
- Monitor account performance and resolve policy, suspension, and reinstatement issues
E-commerce Account Manager
Cure Billz LLC
Lahore, Pakistan
03.2021 - 12.2025
- Managed e-commerce accounts for UK, US, and Canada clients, overseeing account setup and daily operations to ensure optimal performance
- Run and optimise advertising campaigns to grow sales and improve ROI
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Monitored account performance and addressed policy issues to minimise suspensions and facilitate reinstatements
- Maintained accurate inventory records to enhance order fulfilment and customer satisfaction through effective order processing and communication
E-commerce Account Manager
Hawkers Ace LLC
Lahore, Pakistan
12.2020 - 12.2024
- Manage end-to-end e-commerce accounts for UK and US, Canada clients, from account setup to daily operations
- Executed and optimised advertising campaigns to increase sales and maximise return on investment
- Create and optimise product listings with keyword-focused titles, descriptions, and images to improve visibility and sales
- Managed inventory, order processing, pricing, and customer communications to maintain account health and enhance customer satisfaction
- Monitored account performance and addressed policy violations, suspensions, and reinstatement issues to ensure compliance and minimise disruptions
Education
Bachelor of Arts - Bachelor
Punjab University
Lahore, Punjab01-2019
Skills
- E-commerce operations (A to Z)
- Marketplace account setup
- Marketplace management
- Product listing and SEO optimisation
- Keyword research
- Amazon PPC advertising
- Paid advertising (Meta Ads, TikTok Ads, Pinterest Ads)
- Sales growth and performance tracking
- Order and inventory management
- Account health, suspension and reinstatement
- Vendor coordination
- Complaint resolution
- Client relationship management
- Team building
- Task collaboration
- Strategic planning
- Problem-solving
- Communication skills
- Account health, suspension and reinstatement
- Brand building and store branding
- Sales growth and performance tracking
- Client relationship management
Languages
English
Intermediate
B1
Urdu
Proficient
C2
Accomplishments
- Created and set up 200+ marketplace and store accounts for clients across the UK, US, and Canada
- Successfully reinstated 50+ suspended marketplace accounts, restoring sales and protecting client income
- Grew multiple client businesses from zero to millions of dollars in annual sales through store management, listing optimisation, and advertising
- Managed and scaled client stores across multiple marketplaces while consistently delivering 20% to 40% ROI
Timeline
E-commerce Account Manager
Brand Mart Ltd
08.2026 - Current
E-commerce Account Manager
Zee Apperal Ltd
01.2025 - Current
E-commerce Account Manager
Being Artist Ltd
03.2024 - Current
E-commerce Account Manager
16293611 Canada Inc
09.2023 - Current
E-commerce Account Manager
Billing By Choice LLC
06.2022 - 12.2025
E-commerce Account Manager
The Aizal's LLC
01.2022 - Current
E-commerce Account Manager
Cure Billz LLC
03.2021 - 12.2025
E-commerce Account Manager
Hawkers Ace LLC
12.2020 - 12.2024
Bachelor of Arts - Bachelor
Punjab University