Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives
Providing training, coaching, development and motivation for bank personnel
Developing forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch's personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Supervise and motivate staff to perform their best
Provide quality and exceptionally services to customers
Assists customers in locating items
Involved in regular stock, checks and stock takes
Carrying Out stock replenishment
Answered product questions with up-to-date knowledge of sales and store promotions
Train newly cashiers on accounting procedures and company policies
Manage customer's transaction both cash and card payments
Scanning goods and ensuring pricing is accurate
Processing refunds and exchanges, resolving complaints
Maintaining a clean workspace
Assists customers in locating items
Assistant Manager
KHAADI PVT LTD
01.2014 - 01.2021
Supervise and motivate staff to perform their best
Provide quality and exceptionally services to customers
Assists customers in locating items
Involved in regular stock, checks and stock takes
Carrying Out stock replenishment
Answered product questions with up-to-date knowledge of sales and store promotions
Train newly cashiers on accounting procedures and company policies
Manage customer's transaction both cash and card payments
Scanning goods and ensuring pricing is accurate
Processing refunds and exchanges, resolving complaints
Maintaining a clean workspace
Assists customers in locating items
Sales Executive & Floor Manager
OUTFITTER'S
01.2012 - 01.2014
Sales Associate Greeting customers, responding to questions and providing outstanding customer service
Serves customers by helping those select products
Cross-selling products to increase purchase amounts
Superior product knowledge
Ensure racks are fully stocked
Full fill all customer needs
FLOOR INCHARGE
CAMBRIDGE
01.2010 - 01.2012
Supervise and motivate staff to perform their best
Provide quality and exceptionally services to customers
Assists customers in locating items
Involved in regular stock, checks and stock takes
Carrying Out stock replenishment
Answered product questions with up-to-date knowledge of sales and store promotions