Hi, I’m
Hafeez Ur Rehman
IT Professional
Lahore
Summary
Forward-thinking professional offering more than 15 years of experience working in fast-paced environments. Expertise in planning, installing and maintaining large-scale systems and infrastructures. Proven leader with success in building strong teams.
Managed design and implementation of VMWare, Microsoft, DELLEMC, Veeam Backup & Replication, Symantec, Microsoft Cloud, Office 365 based Solutions and completed project ahead of schedule. High-level CAD design and skills enabled achievement of goals in challenging environment.
Managed design and implementation of various Products Solutions and completed project ahead of schedule. High-level CAD design and mechanical systems development skills enabled achievement of goals in challenging environment. High-level CAD design and mechanical systems development skills enabled achievement of goals in challenging environment. Proven track record of troubleshooting technical issues for internal and external clients. Skilled root-cause analysis to mitigate production errors and improve deployments. Proven history of success researching, monitoring, designing and installing necessary technical systems.
Overview
16
years of professional experience
2
years of post-secondary education
3
Certifications
Work History
Next Generation Technology SolutionsLahore
Senior Systems Engineer
09.2021 - Current
Job overview
- Performed root cause analysis to provide resolutions for production issues.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Analyzed security logs to determine and alleviate network threats.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Integrated database and backup servers into enterprise systems.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Implemented networking and server changes to meet client budgets and needs.
- Performed cost-benefit and ROI analyses for proposed systems.
- Designed tailored disaster recovery solutions to maintain uptime.
- Checked for accuracy and functionality during implementation of new systems.
- Configured, installed and upgraded SQL databases.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Researched software and systems products to determine purchase recommendations.
- Collaborated with executive team to define business requirements and systems goals.
CNS EngineeringLahore
Pre-Sales Manager
01.2017 - 07.2021
Job overview
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Drove sales by developing multi-million dollar contract sales.
- Communicated product quality and market comparisons by creating sales presentations.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented systems and procedures to increase sales.
- Conduct deep-dive “hands-on” enablement workshop to transfer knowledge to customers. Technical Team Lead for DELL EMC Servers, Storage and Virtualization (VMware + Microsoft) Provide Technical Assistance to team for conducting POC at customer site Technical Solution Designing for DELL EMC Storage, Servers along with VMware virtualization Post Sales/Implementation of ICT Infrastructure (DELL EMC Compute, Storage and Virtualization)
New Horizon ComputersLahore
Senior Technical Consultant
02.2008 - 12.2016
Job overview
- Recommended technology upgrades to improve client security.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Developed technical requirement documentation for new software products.
- Maintained authoritative knowledge through continued education and ongoing training.
- Enhanced and reconstructed computer systems to increase efficiency.
- Educated stakeholders on data protection tactics to reduce breaches.
- Improved systems with addition of new features and infrastructure.
- Organized system operating procedures to strengthen controls.
- Researched and adopted new technologies to add value to existing offerings.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Technical Team Lead for HP and Lenovo Servers, Storage, and Virtualization (VMware, Microsoft).
- Provide Technical Assistance to the team for conducting POC at the customer site.
- Post Sales/Implementation of ICT Infrastructure (HP/Lenovo Compute, Storage, and Virtualization (VMware, Microsoft).
- Post Sales/Implementation of ICT Infrastructure (HP 3 PAR Storage) Data Center Servers virtualization Manage Microsoft Exchange Servers.
- Active Directory Domain Services Technical Support on Hewlett-Packard Servers and Storage.
- Verifying Data Center Integrity and availability of Server Resources, Schedule Backups.
- Manage and Assist IT Team to resolve complex hardware and software issues. Apply operating System Security Patches and Antivirus updates through Administrating tools.
- Providing IT training and knowledge to the technical support team for the smooth running of operations. Organize weekly meetings and supervise the IT Help Desk team.
Education
Virtual University of PakistanLahore
Master of Science from Information Technology
01.2011 - 01.2013
Skills
Infrastructure management
Certification
Implementation Engineer, Unity Solutions Specialist Version 1.0 (EMCIE)
Timeline
Senior Systems Engineer
Next Generation Technology Solutions
09.2021 - Current
Implementation Engineer, Unity Solutions Specialist Version 1.0 (EMCIE)
05-2017
Information Storage Associate Version 3 (EMCISA)
05-2017
Pre-Sales Manager
CNS Engineering
01.2017 - 07.2021
VMware vRealize Operations Manager: Install, Configure, Manage [V6.0]
08-2016
Virtual University of Pakistan
Master of Science from Information Technology
01.2011 - 01.2013
Senior Technical Consultant
New Horizon Computers
02.2008 - 12.2016
Similar Profiles
Ahmed El DebabyAhmed El Debaby
CEO at Next Generation Technology (NGT)CEO at Next Generation Technology (NGT)
Mohamed Zahir ZainulabdeenMohamed Zahir Zainulabdeen
Sales Director at Future Generation TechnologySales Director at Future Generation Technology
Samuel Chibuoyim UcheSamuel Chibuoyim Uche
Founding President at Next Generation Technology Support FoundationFounding President at Next Generation Technology Support Foundation